Certified by Melba Ballard - State Farm Insurance Agent • Feb 15, 2026
Reviews
4.8
210 reviews
5 stars
194
4 stars
7
3 stars3
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful service provided by the staff, particularly highlighting agents like Christina, Julie, and Maritza.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with several customers expressing satisfaction with the competitive rates offered.
Professionalism
The team was frequently described as professional and attentive, with agents taking the time to explain policies and address customer concerns thoroughly.
Long-term Relationships
Several customers mentioned long-term relationships with the agency, indicating a high level of trust and satisfaction over many years.
BR
Betsy Rhodes
Jan 30, 2026
5.0
I asked my now previous auto insurance agent if there was a better price out there. She said ‘No’ & she was wrong! My husband looked into Melba Ballard State Farm in Tamarac. We worked with Maritza, who was knowledgeable, patient & kind. And she offered us a policy, with our same coverage, for many hundreds of dollars less! Another great employee who answered our questions promptly was Faith. Please give Melba Ballard State Farm a try!
MF
Marcela Uzcanga Fox
Jan 22, 2026
5.0
Every time I've contacted this office, the service has been excellent. Alejandra and Julie Ann are incredibly kind, and this time they gave me an irresistible quote. For much less than I was paying with my previous company, now I have better coverage and additional services that I didn't have before. Thank you so much!
DW
Dorothy Wilson
Jan 21, 2026
5.0
I have been with Melba Ballard State Farm Office in Tamarac FL for a few years now, and honestly, I’m not inclined to give companies, especially insurance companies is great reviews, because sometimes the cost gets me so irate, but dealing with This particular State Farm office has somewhat changed my perspective. Each time I’ve contacted them they’ve been kind, personable, easy to talk to never unkind, and always willing to help. Truthfully, everybody wants to get the best rate possible, and just about most consumers think that insurance companies are ripped off, and perhaps they are to some extent because I don’t file claims but I feel like I get nothing in return, but then they’re also people who unjustly file claims and get a lot in return which makes it difficult for everybody else. So I tried to adjust my perspective to take the company for who they are each time I’ve had to deal with them, And I want to emphasize that this is one of the best insurances I’ve had and people that I’ve dealt with. I spoke with FAITH today and she was not only kind and supportive but genuinely helpful and pleasant, which left me feeling assured as a Customer! I reminded myself that this is why I rejected the calls and quotes I had recently received from other notable companies!
DB
David Baldwin
Jan 20, 2026
5.0
Been a StateFarm Client for 30 plus years. And I can honestly say that I've never had such a wonderful experience with someone so knowledgeable in her craft as my representative Christina who's an amazing asset to Melba Ballard State Farm.
She's the rep to go to if you have a question or need years of experience.
Thank you for all your help Christina!!
Hope State Farm appreciates who they have working for them...
KZ
kirenia zirio
Jan 10, 2026
5.0
This has been one of the best customer service experiences I’ve had in a long time. The atmosphere at this State Farm office is warm, respectful, and genuinely helpful from start to finish. You can tell they actually care about the people they serve.
Christina was exceptional. She made everything feel easy! explaining details in a way that actually made sense. Her patience, professionalism, and positive energy stood out immediately. She didn’t rush me and made sure I felt comfortable with every decision.
It’s refreshing to work with a team that treats you like a person, not a transaction. I’m so glad I chose this office and Christina is truly a gem.
Frequently Asked Questions About Melba Ballard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Melba Ballard - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Melba Ballard offers free quotes.
What payment methods does Melba Ballard - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Melba Ballard - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends and major holidays.
Can I manage my policies and payments online with Melba Ballard - State Farm Insurance Agent?
Yes, you can access your billing and payment information online through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance products are offered by Melba Ballard - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Does Melba Ballard - State Farm Insurance Agent offer services in multiple languages?
Yes, services are offered in English, Spanish, and Russian.
Is Melba Ballard - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has wheelchair accessible seating and restrooms, including unisex restrooms.
What nearby dining options are available when visiting Melba Ballard - State Farm Insurance Agent?
Nearby, you can enjoy dining at SaxSay Cafe, which offers Peruvian cuisine, or Kerry’s Jamaican Restaurant for Caribbean flavors.
Are there convenient services near Melba Ballard - State Farm Insurance Agent for legal or financial assistance?
Yes, nearby legal and financial services include Yibirin Law Group for immigration law and Lcf Cpa Firm for accounting and trusts.
Where can I find nearby convenience stores or gas stations when visiting Melba Ballard - State Farm Insurance Agent?
Nearby convenience options include Exxon gas station and Circle K convenience store, ideal for quick stops before or after your insurance visit.
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