Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-A012619 Our mission is to protect people's lives and assets.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Melba Ballard - State Farm Insurance Agent
8471 W Commercial Blvd, Tamarac, FL
33351, United States
Hours
Reviews
4.8
203 reviews
5 stars
187
4 stars
7
3 stars3
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making customers feel valued and supported.
Knowledgeable Staff
Many reviews highlight the expertise of the agents, who provide thorough explanations and tailored insurance solutions.
Positive Experience
Customers frequently express satisfaction with their overall experience, often mentioning the ease of communication and the friendly atmosphere of the office.
Long-term Relationships
Several customers note their long-standing relationships with the agency, indicating trust and reliability over many years.
Competitive Pricing
Many reviews mention the agency's ability to provide competitive rates and savings on insurance policies.
- KZkirenia zirio2 days ago5.0This has been one of the best customer service experiences I’ve had in a long time. The atmosphere at this State Farm office is warm, respectful, and genuinely helpful from start to finish. You can tell they actually care about the people they serve. Christina was exceptional. She made everything feel easy! explaining details in a way that actually made sense. Her patience, professionalism, and positive energy stood out immediately. She didn’t rush me and made sure I felt comfortable with every decision. It’s refreshing to work with a team that treats you like a person, not a transaction. I’m so glad I chose this office and Christina is truly a gem.
- NSNicole Simon2 days ago5.0State Farm has been absolutely amazing to work with! From the moment I reached out, the entire team was kind, professional, and truly cared about helping me. But I have to give a special shout-out to Christina she was top notch in every way. Christina went above and beyond to make sure everything was explained clearly, handled efficiently, and tailored to what I needed. She was patient, knowledgeable, and genuinely kind, which made the whole experience stress-free and pleasant. It’s rare to find customer service like this these days. If you’re looking for an insurance team that actually cares, this State Farm office is the one and ask for Christina!
- MDMarla Delman4 days ago1.0Gave me wrong address to send my auto insurance payments and returned my check!! No help from Melba Ballard insurance they were rude, condescending and curt!’n
- MMManny MidnightDec 31, 20255.0Great service. Best in my 50 years driving thank you guys. You have great team
- MSMatthew SDec 29, 20255.0Michael was very helpful and lowered my car insurance while also increasing my coverage from GEICO. I was very impressed with how quickly he was able to give me information and give me a quote over email. All I did was send him my current coverage information from an easy printout and he did the rest, including helping me transition from Geico. Being able to save $30 a month in car insurance means a lot these days!
Frequently Asked Questions About Melba Ballard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Melba Ballard - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Melba Ballard offers free quotes.
What payment methods does Melba Ballard - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Melba Ballard - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends and major holidays.
Can I manage my policies and payments online with Melba Ballard - State Farm Insurance Agent?
Yes, you can access your billing and payment information online through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance products are offered by Melba Ballard - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Does Melba Ballard - State Farm Insurance Agent offer services in multiple languages?
Yes, services are offered in English, Spanish, and Russian.
Is Melba Ballard - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has wheelchair accessible seating and restrooms, including unisex restrooms.
What nearby dining options are available when visiting Melba Ballard - State Farm Insurance Agent?
Nearby, you can enjoy dining at SaxSay Cafe, which offers Peruvian cuisine, or Kerry’s Jamaican Restaurant for Caribbean flavors.
Are there convenient services near Melba Ballard - State Farm Insurance Agent for legal or financial assistance?
Yes, nearby legal and financial services include Yibirin Law Group for immigration law and Lcf Cpa Firm for accounting and trusts.
Where can I find nearby convenience stores or gas stations when visiting Melba Ballard - State Farm Insurance Agent?
Nearby convenience options include Exxon gas station and Circle K convenience store, ideal for quick stops before or after your insurance visit.