Victoria Carosella - State Farm Insurance Agent

Reviews

• MG

  Mark Genung

  5 days ago
  5.0
  As a retired insurance agent I appreciate Victorias expedience and thoughtful response to my insurance needs. Would highly recommend her for your insurance needs.
• RT

  Rosemary Trarbach

  Apr 18, 2026
  5.0
  We experienced excellent and timely service from Angie and Victoria. Very happy for the referral to this office.
• JC

  Jane Eisen Cubides

  Apr 9, 2026
  5.0
  True pleasure working with these professionals! Always available to answer all questions that arise, handle each request efficiently: I’m in Fort Myers,Fl
• JG

  Jared Gresham

  Apr 6, 2026
  5.0
  We worked with Angie W at Victoria’s State Farm Office on moving over both our auto and home insurance under their care and the experience so far has been fantastic. Quick response times, competitive pricing and very nice work flow followed by nice further support using the State Farm App on our phones. Victoria & her Agents have great systems in place, didn’t waste time and give us the assurance that we are in good hands.
• GA

  George Alvarado

  Mar 24, 2026
  1.0
  I gave this agency a try for a renters policy on one of my properties based on a recommendation from GEICO, and my experience was disappointing. When the policy was sold to me, I was never asked whether I wanted personal property coverage. Instead, they added $68,000 in personal property coverage that I did not need, which increased the cost of my policy. Then, when the renewal came around, it appeared the same thing was happening again. When I questioned it, the owner explained that this is how they sell it because otherwise they would need a signed form declining that coverage. That should have been clearly explained upfront. Personal property coverage and sinkhole loss coverage were two of the main items that should have been clearly discussed with me before being included, since both increased the cost of the policy. In January, I also contacted the office for a homeowners quote. The quote included more coverage than I actually wanted, and I was told they could not write it for less because of what their system required. I ended up going with another agent. I also found the customer service lacking. When the policy was due, they would not send me mitigation information, which other agencies often provide as a courtesy. When I asked the owner about it, I was told they did not have time for that. Overall, my issue with this office was the lack of transparency, poor communication, and limited customer service from Angie my rep. Based on my experience, I decided not to continue doing business with this agency.

Frequently Asked Questions About Victoria Carosella - State Farm Insurance Agent