FL-A249286 My vision is to be an insurance professional whose actions are driven by keeping the customers' interest as my primary goal. My team strives to provide outstanding service to our State Farm customers and community. I expect customers to see my office as their first choice for all their insurance and financial service needs.
Agents like Bethany, Derik, and Jocelyn received high praise for their professionalism, knowledge, and willingness to help customers with their insurance needs.
Cost Savings
Many customers reported significant savings on their insurance premiums, often due to the efforts of agents who compared policies and provided better options.
Efficiency
Customers appreciated the quick and efficient service provided by the staff, making the insurance process smooth and hassle-free.
Knowledgeable Staff
Reviewers frequently highlighted the agents' expertise and ability to explain insurance details clearly, enhancing customer understanding.
GL
Gus Lainas
2 days ago
5.0
Good State Farm agency, And Bethany I talked to on the phone was very professional.Very competitive rates explain everything very , very clearly to me of what I had on my prior coverage and save me a lot of money with a lot more coverage...I move from geico to state farm and i'm very happy and I give them 10 star if it was possible. I was with geico for 12 years.That should tell you something how good they are at stake farm. Thank you Bathany and GOD bless you and your family.
AJ
Anthony Quinones jr
3 days ago
5.0
Jocelyn was great help! Even though I didn’t take the quote the customer service was amazing! I highly recommend working with her! Working with her was easy and sufficient such a great respectful person
OS
Otniel Sabo
Jan 5, 2026
5.0
Im very satisfied with that office service,the lady in the front desk
( Joselyn Garcia)its very nice and her service was very helpful with my concerns,I recommend that office 100 % 😀.
CS
caren stevens
Dec 23, 2025
5.0
What a blessing!
⭐⭐⭐⭐⭐
Derik Clark
at State Farm was fantastic to work with! He took the time to review my auto insurance and ended up saving me over $109 a month. He’s a great guy—very efficient, knowledgeable, and super helpful throughout the entire process. I truly appreciate his professionalism and dedication. Highly recommend Derik if you’re looking to save money and get excellent service!
ME
Michael Eckstein
Dec 12, 2025
5.0
I have been a customer for many years and have always received great service over the phone. I recently had to make a personal visit to your office location. I needed help setting up my car tracking device. Over there course of a week and a few days I visited and conferred with your service desk person Jocelyn. She has the patience of a saint! As it took 3 or 4 trips to your office for her to straighten out all my account passwords and get the tracking device to work. It is employees like this who make dealing with a problem a pleasure!
Frequently Asked Questions About Mark Sonnier - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your bill's details page for any billing or payment questions.
What services can I manage with the State Farm mobile app?
The mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What is covered under Emergency Roadside Service?
Emergency Roadside Service covers towing, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Mark Sonnier - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and public holidays.
What payment methods are accepted at the office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase my insurance policy online?
Typically you can purchase a policy online after getting a quote. If not, please contact your selected agent or Customer Care.
Are appointments required to visit this insurance agency?
Appointments are not required, but the office does offer online appointment booking and onsite services.
What nearby places can I visit before or after my appointment at Mark Sonnier - State Farm Insurance Agent?
You might visit The Original Village Pizza or Village Pizza for a meal, Dunkin' Donuts for coffee and snacks, or stop by Dana's Railroad Supply for hobby shopping.
Is there a nearby financial advising service close to the insurance agency?
Yes, Dougherty Investment Advisors is nearby and can assist with financial advising and investing services.
What healthcare-related services are available near Mark Sonnier's office?
Nearby healthcare services include Sonas Home Health Care and Animal Emergency Of Hernando for pet emergencies.