Direct Auto Insurance

Reviews

• KH

  Kenneth Hardacre

  Feb 24, 2026
  4.0
  Both agents in this office offer excellent customer service; tracy and pax both.
• MD

  Migdalia Dones

  Feb 23, 2026
  5.0
  I have the pleasure to work with Tracy Affleck a few years and he is the best agent and coworker that I ever have. Very professional, honest and well spoken. Always go beyond an extra mile to find the best possible rate for your insurance needs.
• CV

  cheyanne vesey

  Feb 18, 2026
  1.0
  The man their was rude and he couldn't hang up the phone to talk to me which made it uncomfortable.
• FC

  Fried Chiken

  Jan 12, 2026
  5.0
  My name is jamarcus lol ignore the gmail but I came into direct and I needed My insurance policy reinstated. It was canceled due to another store, messing up some information. One of the coworkers here his name is. Pax! Help me out in less than 20 minutes at the other store. I was there for 2 1/2 hours. Pax helped me Get my insurance reinstated in 20 minutes. He made a phone call and he made it happen. Highly recommend thank you so much.
• C2

  Cammor 2240

  Nov 4, 2025
  5.0
  Tracy Affeldt is a very courteous and efficient agent with Direct Auto Insurance. He patiently moves through gathering all required information and clearly directs customers through the necessary actions needed in insurance documents. You will be more than satisfied with his assistance in securing your insurance!