Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-L112843 The Brandi Mark State Farm team will walk hand in hand with our customers throughout each stage of their life. We will instill in them the confidence that our team is knowledgeable, trustworthy and ethical, providing sound options for all of their financial and insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Brandi Mark - State Farm Insurance Agent
74 Roberts Village Ct., Saint Johns, FL
32259, United States
Hours
Reviews
4.9
363 reviews
5 stars
355
4 stars2
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendly, helpful, and professional service, with many customers highlighting specific agents like Brandi, Kat, and Sierra for their exceptional support.
Knowledge and Support
Customers appreciated the agents' knowledge and willingness to explain coverage options, ensuring they understood their policies and received the best rates.
Efficiency
Many reviews noted the quick and efficient service provided by the team, making processes like switching policies or getting quotes seamless and stress-free.
Personalized Experience
Clients felt valued and cared for, with agents taking the time to address individual needs and concerns, contributing to a positive overall experience.
- MBMartin Blue5 days ago5.0I just had my annual insurance review with Kat Eaton representing the Mark Insurance Agency. Kat was professional and courteous. Working with this Agency, I am confident that my insurance needs are being met.
- RRRogerDec 11, 20255.0Brandi is an exceptional insurance agent who went above and beyond to help us quickly resolve our situation. We were transitioning from California to Florida, and she made the entire process smooth and stress-free. She answered all of our questions, was extremely patient, and ensured we received all the coverage and benefits we needed. Brandi was transparent, responsive, and incredibly helpful throughout the process. I highly recommend working with Brandi—she is a true professional and a trusted agent.
- VNVicki NittingerNov 24, 20255.0Kat was AMAZING and got me better auto coverage for a LOT less money! CALL HER FOR A QUOTE!
- BBBobNov 24, 20255.0Kat at state farm was very helpful glad she help me out I would recommend her to others 10/10 customer service
- KHKeshawn HollandNov 17, 20255.0Kat is amazing, she’s so sweet and very understanding and she strives to do the upmost that she can to help you with your insurance needs! I would definitely recommend speaking with her as she really cares!
Frequently Asked Questions About Brandi Mark - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Brandi Mark - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
Can I manage my insurance and banking accounts with a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of fuel or parts like oil or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Brandi Mark - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and Friday from 9:00 AM to 12:00 PM and 1:00 PM to 4:00 PM. It is closed on weekends and certain holidays.
Which payment methods are accepted at this State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is the Brandi Mark State Farm office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance, seating, and restroom.
Are appointments required to visit Brandi Mark - State Farm Insurance Agent?
No, appointments are not required but online appointments are offered if preferred.
What nearby places can I visit before or after my appointment at this office?
Nearby you can visit St Johns Pilates for a workout, or stop by Jersey Mike's Subs and Wendy's for food. For convenience, 7-Eleven and Fresh Jax grocery store are also close by.
How can nearby real estate services help if I’m looking for a new home in Saint Johns?
Nearby businesses like David Weekley Homes, Oxford Estates - David Weekley Homes, and KB Home - Mill Creek Plantation offer home development and real estate services, ideal if you want assistance with buying or building a home near the insurance office.
If I need other professional services near the State Farm office, what options do I have?
You can visit Infopipe for professional services, Shred Nations for document shredding, and The UPS Store 7489 for shipping and packing needs, all located nearby the office.