Business Details
About
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FL-L112843 The Brandi Mark State Farm team will walk hand in hand with our customers throughout each stage of their life. We will instill in them the confidence that our team is knowledgeable, trustworthy and ethical, providing sound options for all of their financial and insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Brandi Mark - State Farm Insurance Agent
74 Roberts Village Ct., Saint Johns, FL
32259, United States
Hours
Reviews
4.9
357 reviews
5 stars
349
4 stars2
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and helpful, with many specific mentions of individual agents like Malinda, Sierra, and Kat.
Expertise
The team demonstrated strong knowledge of insurance products, providing clear explanations and personalized assistance to help customers understand their options.
Efficiency
Many reviews highlighted the quick and smooth processes for obtaining quotes and making changes to policies, contributing to a positive customer experience.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to this agency, indicating competitive pricing and effective service.
Personal Touch
Customers appreciated the personalized approach and genuine care shown by the agents, making them feel valued and understood throughout their interactions.
- KHKeshawn HollandNov 17, 20255.0Kat is amazing, she’s so sweet and very understanding and she strives to do the upmost that she can to help you with your insurance needs! I would definitely recommend speaking with her as she really cares!
- PBPromyse BollingNov 14, 20255.0Kathrynne was the sweetest Insurance Agent I’ve spoken to by far! She gave me such a warm welcome and offered words of encouragement. I can tell she genuinely cares for her customers.🥰🥰 - Promyse
- TETracy EphremOct 29, 20255.0Malinda was amazing to work with! Answered all my questions, for me the help I needed...and she was funny! Great job all around in this office!
- SMSigny MorelandOct 29, 20255.0Kat Is so professional and extremely helpful! Request her for all of your insurance needs!
- JWJohn WhitneyOct 21, 20255.0Kat was awesome getting me a policy keep up the good work
Frequently Asked Questions About Brandi Mark - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Brandi Mark - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
Can I manage my insurance and banking accounts with a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of fuel or parts like oil or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Brandi Mark - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and Friday from 9:00 AM to 12:00 PM and 1:00 PM to 4:00 PM. It is closed on weekends and certain holidays.
Which payment methods are accepted at this State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is the Brandi Mark State Farm office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance, seating, and restroom.
Are appointments required to visit Brandi Mark - State Farm Insurance Agent?
No, appointments are not required but online appointments are offered if preferred.
What nearby places can I visit before or after my appointment at this office?
Nearby you can visit St Johns Pilates for a workout, or stop by Jersey Mike's Subs and Wendy's for food. For convenience, 7-Eleven and Fresh Jax grocery store are also close by.
How can nearby real estate services help if I’m looking for a new home in Saint Johns?
Nearby businesses like David Weekley Homes, Oxford Estates - David Weekley Homes, and KB Home - Mill Creek Plantation offer home development and real estate services, ideal if you want assistance with buying or building a home near the insurance office.
If I need other professional services near the State Farm office, what options do I have?
You can visit Infopipe for professional services, Shred Nations for document shredding, and The UPS Store 7489 for shipping and packing needs, all located nearby the office.