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Luis Vienrich: Allstate Insurance

4.5
(803 reviews)

Business Details

559 W Twincourt Trl, Saint Augustine, FL
32095, United States
(904) 201-8090
https://agents.allstate.com/luis-vienrich-saint-augustine-fl.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I am a life long Miami Dolphin and Heat fan, with 17 years serving in the NE Florida community. Involved with many different organizations that helped kids, seniors and babies to have better opportunities. Organizations such as March of Dimes, Home Again.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Luis Vienrich: Allstate Insurance
559 W Twincourt Trl, Saint Augustine, FL
32095, United States

Hours

Reviews

4.5
803 reviews
5 stars
593
4 stars
123
3 stars
15
2 stars
23
1 star
23
  • WB
    will barnes
    Feb 16, 2026
    5.0
    Luis and staff are the best I have ever done business with, he has been my agent for almost 10 years !!!!
  • JV
    Jennifer Vincent
    Feb 6, 2026
    2.0
    They should offer a lot more than a $20 Amazon gift card for referrals. If I had enemies- they would probably be the only ones I would refer here. Initial phone call was great (only reason for 2 stars)- till I found out the agent did not get me what I asked for…and then he attempted to gaslight me into believing it was my fault. I find it odd that he had time to listen to an hour long phone conversation, but didn’t have time to give me the homeowners quote that he offered to get for me, even after numerous follow up emails from myself asking about it.
  • SG
    Sarah Giles
    Feb 6, 2026
    5.0
    This office is very professional & knowledgeable, however, the annual homeowner insurance premiums are quite exorbitant even if you've never had a claim approved for payment.
  • RA
    rc andco
    Feb 5, 2026
    1.0
    Shifty!!!! We have had Allstate for over 30 years-- our agent retired, and we were contacted by this agency. We were quoted a price for our boat insurance, added in our vehicles, and still have our home with them. We paid the year's policy in full as always, and now seven months have passed and this Allstate agency contacted us via letter to say we need to pay more for the boat or we will be cancelled. They said it was because we did not have our vehicles with them in 2024????? What has that got to do with anything? We supposedly got the "discount" due to adding the vehicles NOW. Do not deal with this office!!! We had to pay the additional monies or have the policy cancel, so they have us over a barrel. Dropped the vehicle insurance, (3 cars and a bike) and paid the additional on the boat. Ye olde bait and switch tactic. I will be leaving this info anywhere I can, on as many platforms as possible. NEVER have we dealt with an agency as dishonest. I would leave no stars if possible.
  • JM
    jim mcdermott
    Jan 5, 2026
    5.0
    I called the Vienrich Allstate Agency to review my upcoming auto policy coverages. I spoke to Sarita Poirier to discuss my issues. She was very professional and she took the time to explain all the coverages and how they applied to my situation. She is incredibly knowledgeable with insurance coverages and very pleasant to talk to. I was able to adjust my policy accordingly.

Frequently Asked Questions About Luis Vienrich: Allstate Insurance

What types of insurance does Luis Vienrich: Allstate Insurance offer?

They offer car, auto, home, homeowners, renters, motorcycle, boat, life, business, and property insurance.

What are the business hours for Luis Vienrich: Allstate Insurance?

The business is open Monday through Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturday and Sunday.

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