Business Details
About
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FL-L061414 Edie Williams' State Farm Insurance Agency's mission is to help customers manage the risks of everyday life and be their first choice for Florida insurance needs. We welcome all people and focus on auto insurance, motorcycle insurance, home and renters insurance, life insurance, health insurance, electric vehicle insurance and financial products throughout Florida, including Ponte Vedra Beach, Ponte Vedra, Nocatee, Jacksonville Beach, Neptune Beach, Atlantic Beach, St Johns and Duval County. Stop by, call, text or email us for a quote today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Edie Williams - State Farm Insurance Agent
330 A1A North, Ponte Vedra Beach, FL
32082, United States
Hours
Reviews
4.8
256 reviews
5 stars
239
4 stars
4
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team at Edie Williams State Farm consistently receives praise for their exceptional customer service, with many customers highlighting the helpfulness, responsiveness, and friendliness of agents like Caryn, Angela, and Stephanie.
Expertise and Support
Customers appreciate the knowledgeable staff who take the time to explain options clearly and provide tailored solutions, making the insurance process smooth and stress-free.
Long-term Relationships
Many reviews reflect long-standing relationships with the agency, indicating high customer loyalty and satisfaction over many years.
Mixed Experiences
While most feedback is positive, there are some negative experiences reported, particularly regarding communication issues and policy management.
- TDTracee Deleon4 days ago5.0I spoke with Caryn Drew, and she was incredibly informative and truly focused on helping me save while finding the best policy for my needs. She took the time to clearly explain what I was getting and what coverage made the most sense for me. Caryn was kind, patient, and very helpful throughout the entire process. Thank you so much for all your help!
- MLMartha Louise5 days ago5.0I love the staff at this State Farm office. Ashlyn Murray was quick and efficient in dealing with my request today, and I appreciated that since I had a long to-do list. She and Emily Croak have been very helpful!
- JLJennifer Lee5 days ago5.0I've been with Edie Williams State Farm for over 20 years, and there's a reason I've never looked elsewhere. She and her team's customer service is outstanding—always easy to reach when I need them and genuinely helpful every single time. I've worked closely with Stephanie Marciani, in the office, numerous times, and whether I have a quick question or need to make changes to my policy, she makes everything straightforward and stress-free. It's rare to find an agent who consistently goes above and beyond, but that's exactly what Edie iIlliams and her team does. I highly recommend her to anyone looking for reliable, caring insurance service!
- AWAbby Wilcox6 days ago5.0Caryn was fantastic to work with. She’s knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision. She made the whole insurance process smooth and stress-free. I highly recommend Caryn to anyone looking for an insurance agent they can trust.
- MGMichael Greenberg6 days ago5.0New year, new insurance savings! Thank you to Caryn for saving me money on my insurance and providing great service. Definitely give her a call at Edie Williams State Farm if you’re looking for a new insurance company.
Frequently Asked Questions About Edie Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.