BayTown Insurance Solutions: Allstate Insurance

Reviews

• RL

  Rachel Long

  Jan 7, 2026
  5.0
  Baytown insurance has always been there for us. They are very knowledgeable and friendly. And take care of any concerns we have in a timely manner.
• AA

  Ace Ace

  Sep 10, 2025
  2.0
  To start, my initial experience with Kory at Allstate was great. Unfortunately, everything after that was disappointing. First, I discovered that Allstate no longer offers business insurance like it once did, nor do they endorse business disclosure options. After canceling my policy, I also found that many other companies offered me significantly more coverage at a much lower price. The Drivewise app was another frustration—it sends far too many push notifications. On top of that, dealing with Allstate outside of my local agent was very difficult. Calls after hours get routed to a call center, where background noise and communication issues made it nearly impossible to get anything resolved. Another major drawback: if anything needs to be changed on your policy (outside of a claim), only your originating agent can handle it. If that agent is on vacation, no one else—even in the same office—can assist. This caused unnecessary delays and frustration. Overall, I found Allstate to be difficult to work with, overly complicated, and higher priced compared to other providers. In the end, I switched to Progressive and have had a much better experience—great value, easier to deal with, and far more straightforward.
• CW

  Clay Wallen

  Sep 28, 2024
  5.0
  You guys provide a good service and very good customer service I like that is very reasonable and very friendly to your clients
• DB

  Donna B

  Aug 23, 2024
  5.0
  Great!
• SE

  Susan Ezell

  Jul 23, 2024
  5.0
  Great people and my insurance is at lower than progressive glad went to Allstate

Frequently Asked Questions About BayTown Insurance Solutions: Allstate Insurance