Business Details
About
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FL-L004502 Our mission is to be a good neighbor, helping families and businesses manage everyday risks with insurance and financial services. We’re committed to excellent service, honesty, and integrity. Active in our community, we help customers pursue their dreams while treating everyone with respect. We offer auto, home, renters, business, life, and health insurance throughout Florida, including Putnam, Clay, Duval, Alachua, Volusia, Nassau, Marion, and St. Johns counties.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Edith Aldrich - State Farm Insurance Agent
1721 Reid St, Palatka, FL
32177, United States
Hours
Reviews
4.9
247 reviews
5 stars
237
4 stars
5
3 stars3
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their responsiveness and willingness to assist.
Savings
Many reviews noted significant savings on insurance premiums, with customers appreciating the agency's ability to find competitive rates and bundle discounts.
Professionalism
The staff demonstrated professionalism and expertise, with multiple agents being recognized for their thorough explanations and personalized service.
Community Engagement
Customers valued the local presence of agents who understand their needs and foster a sense of community.
Overall Satisfaction
The majority of feedback reflected high levels of satisfaction with the service provided, with many customers expressing loyalty to the agency.
- AHAlyson HumphriesNov 5, 20255.0Always the kindest people when I call, Ashley was a great help!
- DDDOct 26, 20255.0Edith has been my representative since I've owned my car 2023. Nothing but being polite and quick in her helpful insurance work. Helped me also at a time through getting a windshield immediately replaced. Was done in scheduled day(s) time and has/wad no problem. Thank you for all you do!!
- KKKeebieOct 9, 20255.0I've had a good experience with State Farm overall. Their customer service is responsive and helpful, and they make it easy to manage my policy online or through their app. The rates are competitive, and they offer a wide range of insurance options, including auto, home, and life insurance. I also appreciate the availability of local agents who are easy to contact when I have questions. So far, I’ve had no major issues, and I feel confident being insured with them.
- ABAshley BrantleyAug 25, 20255.0Always a great atmosphere and they always try to get you the best price.
- CDCarol DriggersAug 20, 20255.0I Talked to Kim she was very helpful and friendly.
Frequently Asked Questions About Edith Aldrich - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Is there a fee for getting an insurance quote online?
No, getting a quote online is free of charge.
What payment methods are accepted at Edith Aldrich - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment info through the Digital Pay Payment Center using your User ID and password.
Who should I contact if I have questions about my billing or payments?
Please contact your State Farm agent; their phone number and email are on the details page of your bill.
What insurance services does Edith Aldrich - State Farm Insurance Agent offer?
We offer auto, home, renters, business, life, and health insurance throughout Florida.
What are your office hours?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Does Edith Aldrich - State Farm Insurance Agent provide services in languages other than English?
Yes, we offer services in both English and Spanish.
Can I schedule an appointment online?
Yes, we offer online appointments for your convenience.
What nearby restaurants can I visit before or after meeting with the insurance agent?
You might enjoy Palatka Buffet for a variety of cuisines, Leo's Fine Sushi for Japanese food, or Wendy's for a quick meal.
Are there any nearby fitness centers if I want to get some exercise around Edith Aldrich's office?
Yes, GAMMA Fitness, LLC and Gordon Extreme Fitness are nearby gyms where you can work out.
Where can I find a nearby gas station or automotive services?
Dedford's Service and Jas Food Mart LLC offer gas station and automotive services nearby.