Business Details
About
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First Florida Insurance Ormond Beach provides auto, home, life, high-value, hurricane, and flood insurance policies in Ormond Beach, FL.
Location
First Florida Insurance Ormond Beach
1339 W Granada Blvd, Ormond Beach, FL
32174, United States
Hours
Reviews
4.9
283 reviews
5 stars
278
4 stars0
3 stars0
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and attentive service provided by the staff, particularly highlighting individuals like Mike, Mary, and Michael.
Efficiency
Several reviews noted the quick response times and efficient processes for obtaining quotes and policies, making the insurance experience smooth and hassle-free.
Competitive Rates
Customers frequently mentioned the ability of First Florida Insurance to secure competitive rates and save them money on their insurance policies.
Knowledgeable Staff
The staff's deep knowledge of the insurance industry and their ability to explain complex policies were frequently highlighted as a strength.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency for its exceptional service and support.
- BLBrianne Lehan6 days ago5.0Mike at First Florida has always been very helpful and kind with all insurance needs. I’ve worked with him on auto and home insurance a few times over the years and he’s been fantastic!
- SSShandra SerranoDec 17, 20255.0Extremely accommodating and expedited my process so I could secure a new home owners policy for my refinance. Couldn’t have done it without them!
- TNTim NortonDec 4, 20255.0Great customer service all around!
- GPGabriel PineroNov 25, 20251.0The customer service is extremely poor. The agents take a long time to respond, and I’ve been trying to get a quote, but my assigned agent has taken more than a week without giving me any updates. I called to see if they could switch me to another agent, but they told me it has to be that specific person and no one else. It’s now been three weeks, and still nothing. Thankfully, I already have insurance elsewhere.
- SGSonya GillonNov 17, 20255.0It is very frustrating getting homeowners insurance in Florida but Michael and Mary was very helpful and informative and made the process very smooth. Will give 10 stars if I could. Highly recommend. Thank you Michael and Mary for everything
Frequently Asked Questions About First Florida Insurance Ormond Beach
What should I do to prepare for my [ service / appointment / consultation / reservation ]?
To prepare for your insurance consultation, we recommend gathering your current insurance policies, financial documents, and a list of assets you wish to protect. This information will help us provide a comprehensive assessment of your insurance needs and offer tailored solutions for your specific situation.
Do you offer any [ guarantees / warranties ] for your work?
First Florida Insurance Ormond Beach is committed to providing high-quality service. While insurance policies themselves are contracts with specific terms, we guarantee our dedication to finding the best coverage options for our clients and offering ongoing support for policy management and claims assistance.
What [ products / services ] does [ business name ] offer?
First Florida Insurance Ormond Beach offers a wide range of insurance products and services. These include auto, home, life, and business insurance policies. We also provide specialized coverage options such as flood insurance, umbrella policies, and risk management services for businesses in Volusia County and the surrounding areas.
What types of insurance products does First Florida Insurance Ormond Beach offer?
They offer a variety of insurance products including home, auto, life, boat, RV, business, flood, and umbrella insurance policies.
How can I prepare for my insurance consultation at First Florida Insurance Ormond Beach?
Gather your current insurance policies, financial documents, and a list of assets you want to protect to help provide a comprehensive assessment and tailored solutions.
Does First Florida Insurance Ormond Beach provide any guarantees or warranties on their services?
While insurance policies are contracts with specific terms, the agency guarantees dedication to finding the best coverage and offering ongoing policy management and claims support.
What are the business hours of First Florida Insurance Ormond Beach?
They are open Monday through Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 1:00 PM, closed on weekends and observed holidays.
What payment methods can I use at First Florida Insurance Ormond Beach?
Payments can be made using check, MasterCard, or Visa.
Is it necessary to schedule an appointment for services, or are walk-ins accepted?
Walk-ins are welcome, but appointments are preferred for consultations and services.
What nearby dining options can I visit before or after my insurance appointment?
You can try Dustin's Bar-B-Q or Dustin's BBQ for barbecue, Wok & Roll for Chinese cuisine, Mama Mia's Pizzeria for Italian pizza, or Panera Bread for cafe-style meals.
Are there any nearby financial institutions to assist with insurance payments or funding?
Yes, VyStar Credit Union is close by and can assist with banking and financial services related to insurance transactions.
Can I find any beauty or personal care services near First Florida Insurance Ormond Beach?
Nearby options include Super Nails and Super Nails Ormond Beach for nail care, Shear Beauty Salon for beauty and spa services, and Sharkey's Cuts for Kids for haircuts.
How can nearby places like America’s Choice Title Co. or Keystone Homes assist me when working with First Florida Insurance Ormond Beach?
America’s Choice Title Co. can help with real estate transactions requiring title insurance, while Keystone Homes offers building services which may benefit clients seeking home insurance solutions.