Business Details
About
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FL-A212557 The John Psomas State Farm's mission is to demonstrate our professionalism each day by caring enough to discover and serve our State Farm customers' needs. We enjoy providing Auto Insurance, Homeowners Insurance, Life Insurance across all communities in Orlando, Central Florida, and the entire Sunshine State. We strive to insure our customers, their families, and their dreams by developing relationships based on honesty and respect. Our goal is to guide our customers to make informed decisions that positively influence their future, and our focus will be on you!
Location
John Psomas - State Farm Insurance Agent
4820 New Broad St., Orlando, FL
32814, United States
Hours
Reviews
5.0
158 reviews
5 stars
155
4 stars2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, attentiveness, and friendliness of the staff, particularly highlighting agents Rob and Iris for their exceptional service.
Communication
Many reviews noted the effective communication skills of the agents, with customers appreciating their thorough explanations and prompt responses to inquiries.
Insurance Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often highlighting the competitive rates and valuable coverage options provided.
Supportive Environment
Clients expressed gratitude for the supportive and caring atmosphere created by the staff, making them feel valued and understood throughout the insurance process.
Expertise
The team was frequently recognized for their knowledge and ability to guide customers through complex insurance needs, ensuring they received the best coverage tailored to their situations.
- MFMarcus Ethan FrazierNov 5, 20255.0Rob with John Psomas' agency recently helped me switch my out-of-state policies to Florida. He was quick to respond to any of my questions with detailed answers, and he took the time to walk me through everything and make sure I understood my policies to ensure I was getting the coverage I needed. I found him to be professional and personable, and would highly recommend Rob and the John Psomas team.
- RCRobyn CoyneNov 4, 20255.0I just moved to Orlando and got connected with John’s agency super quickly. Iris helped me out so much with getting things switched over and set up as well as what steps I need to take to get my car registered. If you are looking for a car or renters insurance agent look no further and ask for Iris!
- ADAdam DeWolfeOct 31, 20255.0Rob was a pleasure to work with. He’s an effective communicator and an active listener. I look forward to continuing to work with him.
- HMHannah MarieOct 21, 20255.0Rob Connelly made the process to switch over to State Farm effortless. I greatly appreciate his attention to detail and ability to get through the process professionally and easily. Proud new customer!
- MBMichele BeachOct 16, 20255.0Rob was the most awesome agent I have ever dealt with! He was sooo patient with me and listened to me rant and rave. He also got me more coverage for less and was so wonderful to talk to. I will recommend him to everyone I know! Thanks again Rob!
Frequently Asked Questions About John Psomas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote?
No, John Psomas - State Farm Insurance Agent offers free online quotes.
What payment methods are accepted?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link and login with your User ID and password to view billing and payment details.
Who should I contact for billing or payment questions?
Please contact your assigned State Farm agent; their phone number and email are available on your bill's details page.
What are the office hours for John Psomas - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends and major holidays.
Can I purchase an insurance policy online without an agent?
No, all policies require an assigned agent. If you don't have one, one will be assigned for your quotes and policies.
What types of insurance does this agency provide?
They provide Auto, Life, Homeowners, Renters, Motorcycle, Boat, Property, Pet, and Business insurance.
Are there nearby dining options if I visit the office?
Yes, Five Guys is a nearby fast food and burger restaurant, and Baldwin Perk Caffe offers coffee and cafe services close by.
What fitness or wellness facilities are near the insurance office?
Mighty Girls Fitness, F45 Training, and Fitness Together gyms, as well as East Coast Floats spa, are located nearby for your convenience.
Is there convenient access to postal or financial services near the office?
Yes, the UPS Access Point for shipping and LibertyX Bitcoin ATM for financial services are nearby the insurance office.