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FL-L014859 Our State Farm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Russ Vorhis - State Farm Insurance Agent
589 Blanding Blvd, Orange Park, FL
32073, United States
Hours
Reviews
4.7
222 reviews
5 stars
199
4 stars
4
3 stars3
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with agents being described as knowledgeable, helpful, and friendly.
Pricing
Many customers appreciate the competitive rates and savings they received on their insurance policies.
Professionalism
Agents are frequently noted for their professionalism and ability to explain policies clearly, making the insurance process easier for clients.
Mixed Experiences
While many reviews are positive, some customers reported issues with policy management and rate increases, indicating a need for improvement in these areas.
- RARobert Alderman1 day ago5.0We have used All of our insurance needs with State Farm and Jessica has been especially conscientious, friendly and helpful when calling with questions or concerns.
- VGVickie Goldman6 days ago5.0Pablo went above and beyond. He is the BEST!!!
- RSRichard SenaDec 30, 20255.0Luke was fantastic and the rates are extremely good! Service to date is impeccable!
- CHCurtis HarrisDec 10, 20255.0I recently onboarded with State Farm for both car insurance and life insurance, and I have to say that working with Russ Vorhis was an outstanding experience. He is extremely knowledgeable in what he does and clearly takes pride in helping his clients. Frank made the entire process smooth, easy, and stress-free, taking the time to explain everything in a way that was clear and helpful. He’s a great representative of the company, and I’m grateful for the excellent service he provided. Highly recommend!
- NWNanci WarnerDec 5, 20255.0The customer service I received today was exceptional. I had been a prior State Farm customer and wanted to come back. I called and they spent the time to speak with me to figure out my needs and how to get the most policy for the least amount cost. I truly felt like I was valued and wound up purchasing a policy for four vehicle vehicles as well as life insurance. Every single person I spoke within the office was just so wonderful. Highly recommend this office!
Frequently Asked Questions About Russ Vorhis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Russ Vorhis - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Russ Vorhis - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover?
It covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one-hour of locksmith services, and mechanical labor for select services.
What are the office hours of Russ Vorhis - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Are appointments required to visit Russ Vorhis - State Farm Insurance Agent?
No, appointments are not required, but online appointments and onsite services are available.
Which nearby automotive services can I use before or after visiting the insurance agency?
You can visit nearby places like All Tune and Lube - Orange Park, Viverette's Paint & Body Shop, or Tidal Wave Auto Spa for automotive repairs and detailing services.
Where can I fuel up or grab a quick meal near Russ Vorhis - State Farm Insurance Agent?
Nearby, you can stop at Speedway for gas and convenience items or enjoy a meal at Golden Corral Buffet & Grill.
Are there any nearby facilities for vehicle maintenance and roadside assistance?
Yes, Clay Towing & Roadside Assistance offers towing and emergency roadside services close to the agency.