Kelly Richards - State Farm Insurance Agent

4.9
517 reviews

Business Details

2220 Logan Blvd N, Naples, FL
34119, United States
(239) 977-3276
https://kellyrichardsinsurance.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our vision at the Kelly Richards State Farm Insurance Agency is simple; we are here to help people and have a positive impact in our community. We help State Farm customers make insurance coverage decisions that are right for them by listening to their needs. Contact our office today for a free Auto Insurance, Home or Renters Insurance, Business Insurance, or Life Insurance quote. You can call, email, text, or walk in. My team and I would love to help you! License #: FL-E131941

Location

Kelly Richards - State Farm Insurance Agent
2220 Logan Blvd N, Naples, FL
34119, United States

Hours

Reviews

4.9
517 reviews
5 stars
508
4 stars
1
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The agency is frequently praised for its excellent customer service, with multiple agents being highlighted for their responsiveness, professionalism, and helpfulness.

Knowledgeable Staff

Customers consistently mention the staff's knowledge and expertise in providing insurance solutions, making the process smooth and informative.

Competitive Rates

Many reviews note that customers were able to secure better rates and coverage compared to previous providers, indicating the agency's effectiveness in finding competitive insurance options.

Mixed Experiences

While most feedback is positive, there are a few negative experiences reported, particularly regarding billing issues and service inconsistencies.
  • RA
    Robert Alicea
    Jan 26, 2026
    5.0
    Erin at Kelly Richards has been a pleasure to work with. Always super responsive, easy and quick to handle anything policy related. We were able to bundle our home and auto policies with ease, saving us money! I would highly recommend this office to handle all of your insurance needs!
  • WN
    Welai Nightingale
    Jan 23, 2026
    5.0
    After being 8 years with Allstate it was like a breath of fresh air when I approached Kelly Richards agency for State Farms auto and home insurance, they made the whole exercise painless, many thanks to Lauren Gomez who was very effective in making this change less stressful. I would fully recommend them.
  • TW
    Tribby Warfield
    Jan 22, 2026
    5.0
    I cannot say enough wonderful things about Melissa Puleo. She has been my contact for many years at another StateFarm agency and I am delighted she is now at Kelly Richards Agency. Melissa is always responsive to my needs and questions, and I trust her to guide me to the best coverage solutions. She is caring, personable, knowledgeable and trustworthy and is a valuable asset to any agency where she works.
  • AG
    Anthony Grigoli
    Jan 22, 2026
    5.0
    Lauren Gomez Was a pleasure to work with today on getting me the best rate for my car insurance she answered all my questions and was extremely knowledgeable. Best person I ever worked with.
  • CS
    Cindy Shelton
    Jan 21, 2026
    5.0
    I am writing this review on behalf of my elderly parents. This agent provided them with a great rate on their automobile insurance. My parents are extremely happy about that. As for me personally, I can say that their office is very responsive to other general inquiries. Big shout out to Erin!

Frequently Asked Questions About Kelly Richards - State Farm Insurance Agent

What types of insurance does Kelly Richards - State Farm Insurance Agent offer?

They offer Auto Insurance, Home or Renters Insurance, Business Insurance, and Life Insurance.

What are the office hours for Kelly Richards - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

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