Kelly Richards - State Farm Insurance Agent

4.9
510 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our vision at the Kelly Richards State Farm Insurance Agency is simple; we are here to help people and have a positive impact in our community. We help State Farm customers make insurance coverage decisions that are right for them by listening to their needs. Contact our office today for a free Auto Insurance, Home or Renters Insurance, Business Insurance, or Life Insurance quote. You can call, email, text, or walk in. My team and I would love to help you! License #: FL-E131941

Location

Kelly Richards - State Farm Insurance Agent
2220 Logan Blvd N, Naples, FL
34119, United States

Hours

Reviews

4.9
510 reviews
5 stars
501
4 stars
1
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and responsive, particularly highlighting agents like Kevin Craig and Lauren Gomez.

Efficiency

Numerous reviews noted the quick and seamless process of switching insurance and obtaining quotes, with many customers expressing satisfaction with the speed of service.

Cost Savings

Several customers reported significant savings on their insurance premiums after switching to this agency, often citing lower rates and better coverage.

Professionalism

The agency was frequently described as professional and attentive, with staff members going above and beyond to assist customers with their insurance needs.

Mixed Experiences

While many reviews were positive, a few customers reported issues with service and billing, indicating some inconsistency in customer experiences.
  • MM
    Multiservices M&L
    Nov 7, 2025
    5.0
    Son los mejores, siempre atento a mis necesidades.... 100% recomendados
  • CA
    Charlene Adams
    Nov 4, 2025
    5.0
    Efficient, great communication skills, quick turnaround, answered all my questions. Lovely to work with. I had the privilege of working with Kevin Craig. Would highly recommend you ask for Kevin. He goes over and beyond.
  • SR
    Stefan Rothberg
    Oct 27, 2025
    5.0
    A friend of mine suggested to contact Kelly Richards office to get insurance quotes for my both cars and home insurance. Lauren Gomez was amazing and very helpful on getting me the best rates available, lowering my insurance rates by 12% vs. the competition. Thank you, Lauren, for an amazing well-done job today.
  • AM
    Annie Martinez
    Oct 24, 2025
    5.0
    Veronica was of such great help to me today and was able to explain everything perfectly!
  • KH
    kyle hotchkiss
    Oct 22, 2025
    1.0
    Total rip off insurance charge me 193$ a month for 2014 explorer. I have clean driving record. Then they overcharged me with another vehicle that I don't even own for over five years.. I took them over 3 hrs. Respond back to tell me my rates have went up again in the last month. Total scammed. Horrible service. Don't walk away run from these scammers!!!!!!

Frequently Asked Questions About Kelly Richards - State Farm Insurance Agent

What types of insurance does Kelly Richards - State Farm Insurance Agent offer?

They offer Auto Insurance, Home or Renters Insurance, Business Insurance, and Life Insurance.

What are the office hours for Kelly Richards - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.