Our vision at the Kelly Richards State Farm Insurance Agency is simple; we are here to help people and have a positive impact in our community. We help State Farm customers make insurance coverage decisions that are right for them by listening to their needs. Contact our office today for a free Auto Insurance, Home or Renters Insurance, Business Insurance, or Life Insurance quote. You can call, email, text, or walk in. My team and I would love to help you! License #: FL-E131941
Location
Certified by Kelly Richards - State Farm Insurance Agent • Feb 01, 2026
Certified by Kelly Richards - State Farm Insurance Agent • Feb 01, 2026
Reviews
4.9
517 reviews
5 stars
508
4 stars1
3 stars0
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is frequently praised for its excellent customer service, with multiple agents being highlighted for their responsiveness, professionalism, and helpfulness.
Knowledgeable Staff
Customers consistently mention the staff's knowledge and expertise in providing insurance solutions, making the process smooth and informative.
Competitive Rates
Many reviews note that customers were able to secure better rates and coverage compared to previous providers, indicating the agency's effectiveness in finding competitive insurance options.
Mixed Experiences
While most feedback is positive, there are a few negative experiences reported, particularly regarding billing issues and service inconsistencies.
RA
Robert Alicea
Jan 26, 2026
5.0
Erin at Kelly Richards has been a pleasure to work with. Always super responsive, easy and quick to handle anything policy related. We were able to bundle our home and auto policies with ease, saving us money! I would highly recommend this office to handle all of your insurance needs!
WN
Welai Nightingale
Jan 23, 2026
5.0
After being 8 years with Allstate it was like a breath of fresh air when I approached Kelly Richards agency for State Farms auto and home insurance, they made the whole exercise painless, many thanks to Lauren Gomez who was very effective in making this change less stressful. I would fully recommend them.
TW
Tribby Warfield
Jan 22, 2026
5.0
I cannot say enough wonderful things about Melissa Puleo. She has been my contact for many years at another StateFarm agency and I am delighted she is now at Kelly Richards Agency. Melissa is always responsive to my needs and questions, and I trust her to guide me to the best coverage solutions. She is caring, personable, knowledgeable and trustworthy and is a valuable asset to any agency where she works.
AG
Anthony Grigoli
Jan 22, 2026
5.0
Lauren Gomez Was a pleasure to work with today on getting me the best rate for my car insurance she answered all my questions and was extremely knowledgeable. Best person I ever worked with.
CS
Cindy Shelton
Jan 21, 2026
5.0
I am writing this review on behalf of my elderly parents. This agent provided them with a great rate on their automobile insurance. My parents are extremely happy about that. As for me personally, I can say that their office is very responsive to other general inquiries. Big shout out to Erin!
Frequently Asked Questions About Kelly Richards - State Farm Insurance Agent
What types of insurance does Kelly Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Home or Renters Insurance, Business Insurance, and Life Insurance.
What are the office hours for Kelly Richards - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Kelly Richards - State Farm Insurance Agent located?
The agency is located at 2220 Logan Blvd N, Ste 802, Naples, FL 34119, USA.
How can I contact Kelly Richards - State Farm Insurance Agent?
You can reach them by phone at +1 239-977-3276, or visit their website at https://kellyrichardsinsurance.com/.
What payment options does Kelly Richards - State Farm Insurance Agent accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Kelly Richards licensed to provide insurance services in Florida?
Yes, the agency is licensed under License #: FL-E131941.
What nearby dining options are available near Kelly Richards - State Farm Insurance Agent?
Nearby you can find Brooks Grill and Tavern, Brooks Gourmet Burgers & Dogs, Oak & Stone, Felipe's Mexican Taqueria, Thai Udon Cafe, Off the Bone BBQ and Ribhouse, Dough Daddyz, and First Watch, providing a range of cuisines from American to Mexican and Italian.
Are there any beauty or wellness services near Kelly Richards - State Farm Insurance Agent?
Yes, nearby beauty and wellness options include Luxe Nail Bar, Le Luxe Nail Bar, Salon Sararo, Federico's Barber Shop, and Honor Yoga North Naples for yoga and meditation.
Where can I shop for groceries near Kelly Richards - State Farm Insurance Agent?
Sprouts Farmers Market is a nearby grocery store and farmers market where you can shop for fresh produce and other essentials.
What nearby services can help with mailing or shipping needs when visiting Kelly Richards - State Farm Insurance Agent?
Rent-A-Mailbox is close by and provides food delivery and shipping center services, useful for mailing and shipping needs.
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Certified February 01, 2026Yext Knowledge Graph
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