FL-D038139 The mission of our office is to help our customers manage the risks of everyday life and to be the first choice for all of your Florida insurance and financial services needs. We focus on Auto Insurance, Renters and Home Insurance, Life insurance and Health Insurance throughout Central Florida, including; Longwood, Lake Mary, Sanford, Winter Springs, Oviedo, Casselberry, Altamonte Springs, Clermont, Maitland and Orlando.
Customers consistently praised the friendly, knowledgeable, and helpful nature of the agents, highlighting their willingness to assist and provide tailored solutions.
Timeliness
Many reviews noted the quick response times for both customer service inquiries and roadside assistance, with several customers expressing satisfaction with the promptness of service.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to State Farm, often highlighting better coverage at lower rates compared to previous providers.
Roadside Assistance
The roadside assistance service received high marks for efficiency and professionalism, with many customers expressing gratitude for the quick arrival of help during emergencies.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending State Farm to others and indicating a desire to remain long-term clients.
EH
Elita Henry
Nov 14, 2025
5.0
Dan wasted no time helping me make a decision to switch over to state farm. He answered all my questions it was very knowledgeable with anything I needed to know and helped me get all the lowest rates I could and discounts it was such a easy and smooth transition. Thank you Dan for your help!!!
DR
Daniela Carolina Rodriguez
Nov 11, 2025
5.0
We had an amazing experience with Luisa! She was detailed, well knowledgeable, fast and accurate. She understood all our needs and provided policies that aligned with our budget with outstanding benefits. We walked out happily insured with amazing yearly savings. Thank you so much! - Leo and Daniela
FH
Franchesca Heredia
Nov 11, 2025
5.0
Awesome service! They are quick and friendly, making sure to follow up with you and assure you were taken care of! I’ve had other insurances and by far my insurance agent and insurance services are the best!
YH
Yari Hernandez
Nov 10, 2025
5.0
Recently worked with Luisa and she was fantastic. My partner and I bundled our homeowners and auto insurance and were able to save money by switching over. Luisa was super knowledgeable and answered every single one of my many questions regarding different kinds of coverage and what that would mean for our policies. She is the best and made the whole process quick and painless.
SA
sayda andrade
Nov 4, 2025
5.0
I had a great experience with LUISA, she is super kind, very cute and super attentive and efficient. Highly recommended
Frequently Asked Questions About Jan Steimel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jan Steimel - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
Who should I contact if I have questions about billing or payments?
Please contact your agent directly; their phone number and email are available on your bill's details page.
What features does the State Farm mobile app offer?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What types of insurance does Jan Steimel - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Jan Steimel - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Which payment methods are accepted at Jan Steimel - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Are services available in languages other than English?
Yes, services are provided in both English and Spanish.
What can customers visiting Jan Steimel - State Farm Insurance Agent do nearby at Adt?
Customers can visit Adt nearby for home improvement supplies or other business manufacturing needs before or after their insurance visit.
How can Orlando Health South Seminole Hospital Emergency Room be useful for customers in the area?
In case of emergencies, customers can access critical care conveniently at the nearby Orlando Health South Seminole Hospital Emergency Room.
What dining options are available near Jan Steimel - State Farm Insurance Agent?
Customers can enjoy a meal at Thailicious Longwood FL, a nearby Thai restaurant offering Asian cuisine.