Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-D038139 The mission of our office is to help our customers manage the risks of everyday life and to be the first choice for all of your Florida insurance and financial services needs. We focus on Auto Insurance, Renters and Home Insurance, Life insurance and Health Insurance throughout Central Florida, including; Longwood, Lake Mary, Sanford, Winter Springs, Oviedo, Casselberry, Altamonte Springs, Clermont, Maitland and Orlando.
Location
Jan Steimel - State Farm Insurance Agent
705 W State Rd 434, Longwood, FL
32750, United States
Hours
Reviews
4.9
379 reviews
5 stars
363
4 stars5
3 stars0
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, knowledge, and attentiveness, providing excellent support and assistance to customers.
Roadside Assistance
Customers report quick and efficient roadside assistance, with many expressing satisfaction with the promptness and professionalism of the service.
Cost Savings
Numerous reviews highlight the ability to save money on insurance premiums, with agents helping customers find better rates and coverage options.
Overall Experience
Many customers express high satisfaction with their overall experience, recommending the agency for its friendly service and effective communication.
- LKLarry Kronoff2 days ago5.0Brianna did a great job. I emailed for a quote and received a quick response with a great premium. She answered all my questions and was very proficient. My policy was purchased, issued and all via email. Great experience with the Jan Steimel agency.
- PSPedro Soto5 days ago5.0I've been treated with professionalism courtesy from Melvin through Alma! I'm very grateful that I have state farm!
- RRRogerCadet6 days ago5.0Ari did a great job explaining all the details to me and was very pleasant
- VAvictor art.6 days ago5.0Very good service, quick and friendly, highly recommend it
- DMDavid Martinson6 days ago1.0This review is not aimed at Jan Steimel's agency, rather State Farm as a whole. Absolutely awful company to deal with when it came to my claim. In short, my truck was stolen in June while I was out of town. I was in a small town, but thankfully found a rental to get back home. I had to pay for that rental!. My truck was found 11 days later with no visible exterior damage, but everything down to the seat covers were stripped out inside. Even my spare tire was taken. Truck did not drive right and needed about $4500 to fix. State Farm gave me $1100. I tried fighting with them but they refused to help. Won't even replace my spare tire. Everything they would pay for was aftermarket or discount priced. After being told that they would pay an additional $3200 I paid my mechanic. 2 days later State Farm said there was a problem and would not be paying that amount. They offered $180 instead. 6 months later and they sent me a check for $800. Terrible customer service. Won't call back. Very crooked company. I'm sure there's not a "great" insurance company out there, but I definitely will never use State Farm again.
Frequently Asked Questions About Jan Steimel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jan Steimel - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
Who should I contact if I have questions about billing or payments?
Please contact your agent directly; their phone number and email are available on your bill's details page.
What features does the State Farm mobile app offer?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What types of insurance does Jan Steimel - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Jan Steimel - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Which payment methods are accepted at Jan Steimel - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Are services available in languages other than English?
Yes, services are provided in both English and Spanish.
What can customers visiting Jan Steimel - State Farm Insurance Agent do nearby at Adt?
Customers can visit Adt nearby for home improvement supplies or other business manufacturing needs before or after their insurance visit.
How can Orlando Health South Seminole Hospital Emergency Room be useful for customers in the area?
In case of emergencies, customers can access critical care conveniently at the nearby Orlando Health South Seminole Hospital Emergency Room.
What dining options are available near Jan Steimel - State Farm Insurance Agent?
Customers can enjoy a meal at Thailicious Longwood FL, a nearby Thai restaurant offering Asian cuisine.