FL-L097252 The Stephanie Lempesis State Farm team is proud to serve the Jacksonville, Yulee and Fernandina area with Home and Auto Insurance as well as Life and Health Insurance options. Contact our office today for an insurance review to see where we can help you with car insurance, homeowners insurance, and more. We would love the opportunity to earn your business! Let us change the way you think about insurance. At our office, we don't just do insurance... we do relationships!!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Stephanie Lempesis - State Farm Insurance Agent • Apr 26, 2026
Certified by Stephanie Lempesis - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 4:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
4.9
509 reviews
5 stars
494
4 stars
8
3 stars0
2 stars1
1 star6
AY
abdullah yousef
1 day ago
1.0
I’ve had more than one bad experience with this company.
First, they changed my policy twice without my request or approval. The last time, they blamed it on a “system issue” because I called after work hours—which is completely unacceptable.
Second, after making these changes, they added the full difference to my bill upfront without even asking or informing me first.
I’m honestly concerned about what could happen if I ever needed to file a claim.
This level of poor communication and lack of transparency is very frustrating. I would strongly advise others to be cautious and think twice before dealing with this company.
KK
Kirby Keller
Apr 22, 2026
5.0
Increased my coverage and lowered my payment win-win! Huge thanks to Stephanie and her amazing team. Miguel broke everything down in true “layman’s terms,” and after 17 years of driving, I finally understand what I’m paying for. Grateful for their patience and top-tier service!
BA
Babygirl Astar
Apr 20, 2026
5.0
Stephanie and Will at State Farm were incredibly helpful in getting me set up with auto insurance that’s both affordable and covers everything I need. They took the time to explain my options clearly, made sure I understood my coverage, and checked in throughout the process to ensure everything was right. Their communication and customer service really stood out. I definitely recommend working with them
JC
je cunningham
Apr 10, 2026
5.0
We live in a time when almost everything is done by computer, without the much needed personal contact. My dealings with State Farm office of Stephanie Lempisis, and in particular, Katie Curry, however, provide a pleasant and much appreciated relationship. Because of their personal contact and genuine caring for their clients needs, they will continue to deserve to have me as a client. Job well done. Bravo!
SL
Scott Lashley
Apr 1, 2026
5.0
I stopped into the Stephanie Lempesis State Farm office a couple of months ago in search of acquiring new insurance for not only myself, but also for my disabled mother in reference to her current auto and homeowners' insurance policies.
From the initial friendly encounter of the front office staff, the cleanliness of the front office and waiting area, the relaxed and comfortable, yet organized atmosphere, I felt the professionalism visibly displayed.
The agent that welcomed me and assisted me, Maranda Woodle, was that day, and has consistently been since, nothing short of exceptional. She sat patiently at her desk, giving me her full attention, and listened to the reasons for my stopping by that office and what my desired plans were. After answering her related questions to me, she showed me several options for myself, and then separately for my mother. Those options turned out to be much better suited, both in coverage and financially, for myself as well as my mother, as we both have individual and combined coverages for various reasons. Maranda was/is extremely informed, capable, knowledgeable, and professional in reference to her profession, and her personal character traits of patience, kindness, friendliness, caring, understanding, helpfulness, and compassion have made my entire experience with this State Farm office a true blessing. Maranda is very proficient and punctual, and her attention to detail is highly impressive. She always returns my calls within a very reasonable and acceptable time frame and is readily available within the office much more often than not. Maranda, as well as the entire staff at this office, has instilled within me a solid confidence that I have the right coverage, at the right price, with the right people, with the right agency.
I also feel confident in agreeing with the famous State Farm Slogan of "Like a good neighbor, State Farm is there".
I highly recommend the Stephanie Lempesis State Farm office, and the agent's and staff that are such a vital part of it.
SL
Frequently Asked Questions About Stephanie Lempesis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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