Business Details
About
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FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by providing outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Wellington Hawkins - State Farm Insurance Agent
2801 St Johns Bluff Rd S, Jacksonville, FL
32246, United States
Hours
Reviews
5.0
663 reviews
5 stars
654
4 stars5
3 stars0
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly Wellington, Carmen, and Coralis.
Affordability
Many reviews highlighted significant savings on insurance premiums compared to previous providers, with customers expressing satisfaction with the affordability of coverage.
Responsiveness
The agency is noted for its quick response times and efficient service, making the insurance process smooth and easy for clients.
Knowledge and Support
Customers appreciated the agents' knowledge and willingness to explain policies in detail, ensuring clients felt informed and confident in their decisions.
Overall Satisfaction
Overall, clients expressed high levels of satisfaction with their experiences, recommending the agency to others and noting a sense of community and care.
- AAAirashonNov 14, 20255.0Thank you Carmen for making my transition to State Farm quick and easy, and even easier on my wallet!
- RDRicky DavisNov 13, 20255.0Mr. Hawkins was professional and courteous. The whole situation was handled with no problem. They also gave me a better rate on my policy because of the physical results.
- DSDavid StackhouseNov 10, 20255.0I heard more from Wellington and his staff in the past 3 months than I did from my previous insurance provider over the past 8 years! Mr. Hawkins also immediately was able to provide better coverage for my company at 45% less, so yes, I am confident in this 5 star review. I am confident that you, reading this, will find immense value in his services also!
- SAShelley AllenNov 3, 20255.0Love working with State Farm! Carmen at this office is the best! Great customer service and is always available to help me with questions regarding my policy and/or new policy!
- HNHedy NotoOct 31, 20255.0I am absolutely pleased with State Farm Car insurance, the agent was very professional, and very understanding, and patiently explained me, because im Italian and could not understand some words,, what was the best choice in my case. I am completely satisfied, I will definitely stick to my State Farm 💖👍🏼💖
Frequently Asked Questions About Wellington Hawkins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Wellington Hawkins - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your bill's details page.
What features does the State Farm mobile app offer?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services are covered under Emergency Roadside Service?
Emergency Roadside Service covers towing to nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Wellington Hawkins - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
What payment methods are accepted at this insurance agency?
We accept cash and major credit cards including American Express, Discover, Mastercard, and Visa.
Does Wellington Hawkins offer services in multiple languages?
Yes, services are offered in English, Spanish, and Tagalog to assist a diverse customer base.
Is the office accessible for people with disabilities?
Yes, the office has wheelchair accessible seating and restrooms to accommodate all visitors.
How can I reach Wellington Hawkins - State Farm Insurance Agent?
You can call us at +1 904-646-0107 or email at wellington.hawkins.f6bh@statefarm.com for assistance.
What nearby places can I visit when coming to the insurance agency?
Nearby, you can visit Midtown Dental or Narducci Dental Group if you need dental services. After your visit, Sage Dental of Jacksonville Midtown and Coastal Dermatology & Medspa are also convenient local options.
Are there any nearby educational institutions close to the agency?
Yes, Center Academy and Center Academy St. Johns Bluff are nearby schools you might be interested in if you live or work in the area.
Can nearby facilities like Mister Paper Business Products or AnuVision Technologies assist with professional needs?
Yes, Mister Paper Business Products offers industrial equipment and professional services, while AnuVision Technologies provides electronics and fashion accessories, helpful for local businesses or personal needs.