I’ve gotten to know many local families as an Allstate agent in Jacksonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the choices that meet your needs. I'm committed to helping Jacksonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Jacksonville today.
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Location
Certified by Tom Paterson Insurance: Allstate Insurance • Mar 01, 2026
Certified by Tom Paterson Insurance: Allstate Insurance • Mar 01, 2026
Reviews
4.2
432 reviews
5 stars
257
4 stars
91
3 stars
13
2 stars
25
1 star
15
FD
FCC D
Feb 6, 2026
1.0
I am writing to address an ongoing issue that has not yet been resolved. I have reached out multiple times to Tom Patterson regarding an ethical concern related to a policy but I have yet to receive a phone call from him directly as requested. I will move forward accordingly now with my complaints regarding the ethical practice and treatment at this insurance location.
GN
Gary Nelson
Sep 30, 2025
5.0
Cecil and Amber are both awesome! Great service, great response time, always get back to you right away. Great prices as well.
DF
Dan Fox
Jun 23, 2024
5.0
Awesome customer service!
Very simple to get anything done. I highly recommend.
OG
Oleg Grishchenko
Oct 16, 2023
1.0
I have been with Allstate Tom Paterson office for many years, and now I am leaving them very dissatisfied. I am unhappy with Allstate's sharp price increases and I am equally unhappy with the unresponsive staff at this office. Avoid them if you can.
Frequently Asked Questions About Tom Paterson Insurance: Allstate Insurance
What types of insurance does Tom Paterson Insurance offer?
Tom Paterson Insurance offers auto, home, life, motorcycle, renters, boat, and business insurance solutions.
Where is Tom Paterson Insurance located?
The agency is located at 11555 Central Pkwy, Ste 604, Jacksonville, FL 32224, USA.
What are the business hours of Tom Paterson Insurance?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I make an appointment online with Tom Paterson Insurance?
Yes, online appointments are available through their website.
How can I contact Tom Paterson Insurance?
You can call them at +1 904-363-9393 or email at tpaterson3@allstate.com.
Does Tom Paterson Insurance provide services in languages other than English?
Currently, services are provided in English.
What is the mission of Tom Paterson Insurance in the Jacksonville community?
They focus on building local relationships and helping customers find insurance options that meet their immediate and long-term needs.
Are there places near Tom Paterson Insurance where I can access additional health and wellness services?
Yes, nearby you'll find Jacksonville Massage and Wellness and Tracy Riley Counseling offering massage and holistic counseling services.
Can I visit other related service providers near Tom Paterson Insurance for home maintenance?
Yes, LeafFilter Gutter Protection and Leaf Home Water Solutions provide gutter and water treatment services nearby.
What professional services are available near Tom Paterson Insurance that might benefit business clients?
Nearby businesses include Daco Worldwide Marketing Corp., Mason Law Firm, P.A., and Valpak of Jacksonville offering industrial equipment, legal estate planning, and advertising services respectively.
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