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FL-L097252 The Stephanie Lempesis State Farm team is proud to serve the Jacksonville, Yulee and Fernandina area with Home and Auto Insurance as well as Life and Health Insurance options. Contact our office today for an insurance review to see where we can help you with car insurance, homeowners insurance, and more. We would love the opportunity to earn your business! Let us change the way you think about insurance. At our office, we don't just do insurance... we do relationships!!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Stephanie Lempesis - State Farm Insurance Agent
13453 N Main St, Jacksonville, FL
32218, United States
Hours
Reviews
4.9
454 reviews
5 stars
441
4 stars
7
3 stars0
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with inquiries and policy changes.
Cost Savings
Many reviews highlighted significant savings on insurance premiums, with customers expressing satisfaction in finding better coverage at lower rates compared to previous providers.
Knowledgeable Staff
Agents were frequently described as knowledgeable and informative, providing clear explanations of policies and coverage options, which contributed to a positive customer experience.
Efficiency
The agency was noted for its quick response times and efficient handling of requests, making processes like quoting and policy changes smooth and hassle-free.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency for its excellent service and support.
- PPPatrice Peterson5 days ago1.0If I could give a zero I would!! Stephanie does not communicate at all with her customers! I have reached out to her via email twice and via phone twice, still no call! Jasamine is very rude and doesn’t try to help and very disrespectful to me as a Senior! I decided to move my business to another Agent and they gladly accepted! I have been with her for a while, but have never seen or spoken with her. I commend Richard, Miranda, and Adrianna for helping me and trying to make things right! Richard and Miranda always have had my best interests at heart!!
- BWBarbara WilderNov 17, 20255.0I was looking for awhile for a better price on insurance in Brevard County. Knock on wood..my license has always been clean. Never an accident and I kept paying high ins costs. State Farm reached out amongst other ins companies and I went with State Farm ins. Cheaper than Geico, friendlier and she made the process easy. Highly recommend!
- CICameron IveyNov 12, 20255.0Katie was very respectful, helpful, and understanding of my situation. She took care of what I needed and explained everything to make the process smooth.
- STShane TraillNov 10, 20255.0Jaelene Torres is awesome! Best State Farm rep and the very best customer service. Give this lady her own office and team!
- BHBruce HagenOct 31, 20255.0The crew at State Farm hooked it up! We were with Progressive for 15 years and still paying almost $500 to insure two vehicles. In the past, we have not had good luck getting a better rate from anybody else, but this time around State Farm came in with the same coverage for almost $200 less we’re now paying under $300 Thx guys!
Frequently Asked Questions About Stephanie Lempesis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Stephanie Lempesis - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center link by entering your User ID and password.
What types of insurance does Stephanie Lempesis - State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Stephanie Lempesis - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
Does Stephanie Lempesis - State Farm Insurance Agent provide services in Spanish?
Yes, services are available in both English and Spanish.
Can customers change their insurance coverage online?
Yes, you can request changes to your coverages online, which will be forwarded to your agent for processing.
Which nearby insurance agencies are close to Stephanie Lempesis - State Farm Insurance Agent?
Nearby insurance agencies include Alexandra Cowans: Allstate Insurance and The Cannington Agency South, LNL - Jacksonville, FL.
What local medical centers are near Stephanie Lempesis - State Farm Insurance Agent?
Nearby medical centers include First Coast Medical Center, Florida Sleep Solutions - Jacksonville, FL, and River City Vision Center.
Are there any nearby transport or car rental services useful for customers visiting the insurance office?
Yes, E.S. Express transportation and Enterprise Rent-A-Car agencies are nearby, helpful for travel or vehicle rental needs.