Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-L097252 The Stephanie Lempesis State Farm team is proud to serve the Jacksonville, Yulee and Fernandina area with Home and Auto Insurance as well as Life and Health Insurance options. Contact our office today for an insurance review to see where we can help you with car insurance, homeowners insurance, and more. We would love the opportunity to earn your business! Let us change the way you think about insurance. At our office, we don't just do insurance... we do relationships!!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Stephanie Lempesis - State Farm Insurance Agent
13453 N Main St, Jacksonville, FL
32218, United States
Hours
Reviews
4.9
474 reviews
5 stars
461
4 stars7
3 stars0
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their attentiveness and willingness to assist.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with customers expressing satisfaction with the value received.
Professionalism
Agents were frequently described as professional and efficient, providing clear explanations and support throughout the insurance process.
Communication
While most feedback was positive regarding communication, there were a few complaints about lack of responsiveness from specific agents.
- LCLil Cookie ñ creamJan 2, 20265.0I have been with State Farm for many of years and all I have to say is: AWESOME Group of people to have as Providers. Can’t get no better than that.
- STSandra ThompsonDec 22, 20255.0Amazing service, best quote offered, will use State Farm for all my Insurance needs
- JBJeremy BakerDec 20, 20255.0Changing over to State farm after 18 years with my previous insurance was a wonderful experience. Stephanie and Amber made me feel like a member in their team.
- LJLisa JonesDec 19, 20255.0Maranda Woodle is an excellent, attentive agent. She worked with me through many cycles of quotes to determine the best solution. I trust Maranda and the State Farm team at Stephanie Lempesis State Farm to take care of my automobile and home insurance needs.
- LALaura alfredDec 16, 20255.0Katie was incredibly helpful and patient, taking extra time to walk me through all the different coverage options.
Frequently Asked Questions About Stephanie Lempesis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Stephanie Lempesis - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center link by entering your User ID and password.
What types of insurance does Stephanie Lempesis - State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Stephanie Lempesis - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
Does Stephanie Lempesis - State Farm Insurance Agent provide services in Spanish?
Yes, services are available in both English and Spanish.
Can customers change their insurance coverage online?
Yes, you can request changes to your coverages online, which will be forwarded to your agent for processing.
Which nearby insurance agencies are close to Stephanie Lempesis - State Farm Insurance Agent?
Nearby insurance agencies include Alexandra Cowans: Allstate Insurance and The Cannington Agency South, LNL - Jacksonville, FL.
What local medical centers are near Stephanie Lempesis - State Farm Insurance Agent?
Nearby medical centers include First Coast Medical Center, Florida Sleep Solutions - Jacksonville, FL, and River City Vision Center.
Are there any nearby transport or car rental services useful for customers visiting the insurance office?
Yes, E.S. Express transportation and Enterprise Rent-A-Car agencies are nearby, helpful for travel or vehicle rental needs.