Business Details
About
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FL-W098388 We care about you and are here to service you with the utmost professionalism and respect. It is our goal to provide you with the exceptional service you deserve and assist you with your insurance needs.
Location
Sonya Wood - State Farm Insurance Agent
1944 Southside Blvd, Jacksonville, FL
32216, United States
Hours
Reviews
4.8
217 reviews
5 stars
204
4 stars
5
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and ability to explain policies clearly.
Knowledgeable Staff
Customers appreciate the expertise of agents like Ashley, Jenifer, and Yusely, who provide tailored solutions and save clients money.
Positive Experiences
Many reviews highlight a friendly and welcoming atmosphere, making clients feel valued and comfortable.
Mixed Pricing Feedback
While many customers are satisfied with the service, some express concerns about higher premiums compared to competitors.
Team Collaboration
The office is recognized for its teamwork, with multiple agents working together to ensure customer satisfaction.
- BLBrittany Lester4 days ago5.0Jennifer Sotelo was very helpful and informative in setting up my rental insurance! She gave me exceptional customer service. 😀
- TYThomas YoungAug 18, 20255.0Jenifer with Sonya Wood State Farm was very helpful and professional. We appreciated her service.
- KCKalecia CorbettAug 12, 20255.0The agents were very helpful and made everything very easy to do. No hounding. They were very calm and explained everything very well.
- EMEmilee McDermotAug 8, 20255.0I had such a great experience working with Jenifer for my car insurance! She was incredibly knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. She listened to my needs and found me the best coverage at a price that fit my budget. Her professionalism and friendly attitude made the whole process stress-free. I appreciate how quick she was to respond to my questions and how she went above and beyond to make sure I was comfortable with my policy. I highly recommend Jenifer to anyone looking for car insurance—you’ll be in great hands!
- BHBrian HalversonAug 6, 20255.0Sonya Wood is always an excellent Agent. Her staff is also helpful as well. We appreciate all they help us with.
Frequently Asked Questions About Sonya Wood - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Sonya Wood - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on your bill's details page.
What services can I access on the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Sonya Wood - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods are accepted at Sonya Wood - State Farm Insurance Agent?
Cash and most major credit cards such as Visa, Mastercard, Discover, and American Express are accepted.
Can I purchase or change my policy online?
You can typically purchase a policy online after getting a quote and request coverage changes online, which will be forwarded to your agent.
What languages does Sonya Wood - State Farm Insurance Agent support?
Services are available in Spanish.
Are there any nearby healthcare services close to Sonya Wood - State Farm Insurance Agent?
Yes, Brooks Rehabilitation, Family Medical Center, and Baptist Cardiology are nearby healthcare providers you might visit before or after your insurance appointment.
Which nearby places can help me with real estate or insurance needs?
Mason Title and Escrow Company, located nearby, offers real estate and insurance-related services that might complement your insurance needs.
Are there any local attractions near Sonya Wood - State Farm Insurance Agent worth visiting?
Soggy Bottom Motor Sports Park is a nearby park offering attractions and activities you could enjoy before or after your visit.