FL-L095449 Our mission is to help our customers prepare for the future, recover from the unexpected, and realize their dreams. Our caring, friendly team of licensed insurance and financial professionals provide efficient, personalized service to our customers. Our vision is to continue to have our customers' needs drive every conversation, every interaction, and every recommendation. We are here to serve you and our community. We are here to help located in Jacksonville, Orange Park, Ponte Vedra, Yulee, Fernandina (I'm home town), Saint Augustine, St. Johns, Nocatee and the surrounding Florida areas.
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing exceptional service to clients.
Cost Savings
Many customers reported significant savings on their insurance premiums, often highlighting the agents' efforts to find the best rates.
Professionalism
Agents are noted for their professionalism and ability to handle inquiries and issues efficiently, contributing to a positive customer experience.
Communication Issues
Some customers expressed frustration with communication lapses and difficulties in resolving issues, indicating a need for improvement in this area.
RZ
Robert Zinsser
3 days ago
5.0
Kelsey was thorough and very professional..She's the reason I switched to State Farm and saved me money.
KS
Katherine Sullivan
5 days ago
5.0
Have been with this office for almost a decade and highly recommend. Ali is fantastic, super responsive and available when we need her. We've been very happy with the variety of coverages, products and services.
CE
Christa Elizabeth
Dec 29, 2025
5.0
Shout out to Regina! I put in an online website for quotes for my boyfriend's auto policy and out of all the companies that called, Regina was the best! She was able to offer us the best quote and was beyond helpful and informative with all my questions. Super sweet lady who made the process super smooth. I was so impressed with her that I'm switching my own state farm office to their location to have regina handle my personal policy too. She is wonderful and an exceptional reflection of state farm!
MJ
Marsha Joslin
Dec 23, 2025
5.0
Kelsey at Sam Maimone’s State Farm office was great to work with. She helped me with my auto insurance, explained everything clearly, and made sure I was getting the right coverage without wasting time. Super responsive, knowledgeable, and easy to talk to. If you want someone who actually knows what they’re doing and looks out for you, ask for Kelsey.
DD
David Dameron
Dec 23, 2025
5.0
One of the best insurance experiences I’ve ever had Kelsey was phenomenal very professional, very caring and on top of the game. She made many attempts to make the whole experience easier for me switching from progressive thank you Kelsey you rock!
Frequently Asked Questions About Sam Maimone - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Sam Maimone - State Farm?
No, Sam Maimone - State Farm offers free insurance quotes online.
What payment methods are accepted at Sam Maimone - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about my insurance billing or payments?
Contact your agent whose phone number and email are available on your bill's details page for any billing or payment questions.
What services does the Sam Maimone - State Farm Insurance Agent offer?
They provide various insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Sam Maimone - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 4:30 PM, and closed on weekends and specified holidays.
Does Sam Maimone - State Farm Insurance Agent offer services in multiple languages?
Yes, they offer services in English, Spanish, and French.
Can I visit Sam Maimone - State Farm office without an appointment?
Yes, appointments are not required, but they do offer online appointments if preferred.
Are there any nearby grocery or pharmacy stores close to Sam Maimone - State Farm Insurance Agent?
Yes, Publix Super Market at Kernan Square and Publix Pharmacy at Kernan Square are nearby, convenient for shopping or obtaining prescriptions before or after your visit.
What nearby food and beverage options are near Sam Maimone - State Farm Insurance Agent?
Whit's Frozen Custard offers ice cream and smoothies nearby, and lucky goat coffee co provides coffee, perfect for a treat before or after your appointment.
Are there any fitness or wellness centers close to Sam Maimone - State Farm Insurance Agent?
Alpha Omega Personal Fitness gym and Anodyne of Jacksonville physical therapy center are nearby for your fitness and wellness needs.