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FL-L095449 Our mission is to help our customers prepare for the future, recover from the unexpected, and realize their dreams. Our caring, friendly team of licensed insurance and financial professionals provide efficient, personalized service to our customers. Our vision is to continue to have our customers' needs drive every conversation, every interaction, and every recommendation. We are here to serve you and our community. We are here to help located in Jacksonville, Orange Park, Ponte Vedra, Yulee, Fernandina (I'm home town), Saint Augustine, St. Johns, Nocatee and the surrounding Florida areas.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Sam Maimone - State Farm Insurance Agent
12620 Beach Blvd, Jacksonville, FL
32246, United States
Hours
Reviews
4.7
148 reviews
5 stars
132
4 stars
4
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is praised for its exceptional customer service, with multiple agents being highlighted for their helpfulness, responsiveness, and professionalism.
Agent Expertise
Customers frequently commend the agents for their knowledge and ability to explain policies clearly, helping clients find the best coverage and savings.
Communication Issues
Some customers reported difficulties with communication, including lack of follow-up and responsiveness in certain situations.
Pricing Concerns
There are mixed reviews regarding pricing, with some customers experiencing significant rate increases, while others found substantial savings through bundling and switching.
Overall Satisfaction
Many customers express high satisfaction with the agency, stating they feel valued and appreciated, and recommend the agency to others.
- GFGreg FrickNov 5, 20251.0Had home and auto policy through branch for 4 years. Auto premium went up every year. Got a quote for exact same coverage from another broker and it the premium quoted was 45% lower. Canceled policy with State Farm and sent 3 emails to get confirmation policy was closed and refund would be issued and received no response. Had to call office to verify it was closed.
- MWmarjorie watermanOct 24, 20255.0Fantastic service. All questions answered quickly and efficiently Automobile insurance
- HHHector HernandezOct 14, 20255.0So far so good. State Farm saved me money by bundling my home and auto. My agent Regina promptly replied to my request and answered all my questions. Great customer service and I look forward to working with State Farm. Thank you.
- JMJennifer McGinnisSep 10, 20255.0absolutely amazing service Neal Bacon has made homeowners insurance as stress free as possible he's a great agent
- AJAnnie JohnsonSep 10, 20255.0My State Farm Rep, Regina couldn't have been more welcoming, helpful, patient, or gracious❣️ She was very compassionate also, and truly empathic when I talked about my need to pay less for car insurance since my son passed. I just felt so heard and cared about😌 I'm glad to be back with State Farm, too, as you have a positive image in the insurance world. I'm also very impressed with all the good deeds Sam has his staff involved with, from his web site! Good on Y'All 🤗
Frequently Asked Questions About Sam Maimone - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Sam Maimone - State Farm?
No, Sam Maimone - State Farm offers free insurance quotes online.
What payment methods are accepted at Sam Maimone - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about my insurance billing or payments?
Contact your agent whose phone number and email are available on your bill's details page for any billing or payment questions.
What services does the Sam Maimone - State Farm Insurance Agent offer?
They provide various insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Sam Maimone - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 4:30 PM, and closed on weekends and specified holidays.
Does Sam Maimone - State Farm Insurance Agent offer services in multiple languages?
Yes, they offer services in English, Spanish, and French.
Can I visit Sam Maimone - State Farm office without an appointment?
Yes, appointments are not required, but they do offer online appointments if preferred.
Are there any nearby grocery or pharmacy stores close to Sam Maimone - State Farm Insurance Agent?
Yes, Publix Super Market at Kernan Square and Publix Pharmacy at Kernan Square are nearby, convenient for shopping or obtaining prescriptions before or after your visit.
What nearby food and beverage options are near Sam Maimone - State Farm Insurance Agent?
Whit's Frozen Custard offers ice cream and smoothies nearby, and lucky goat coffee co provides coffee, perfect for a treat before or after your appointment.
Are there any fitness or wellness centers close to Sam Maimone - State Farm Insurance Agent?
Alpha Omega Personal Fitness gym and Anodyne of Jacksonville physical therapy center are nearby for your fitness and wellness needs.