Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
FL-R000682 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Parvez Sahotra - State Farm Insurance Agent
3267 Hodges Blvd, Jacksonville, FL
32224, United States
Hours
Reviews
4.9
113 reviews
5 stars
109
4 stars0
3 stars1
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting Sherri and Darian for their exceptional service.
Mixed Experiences
While most reviews were positive, there were a few negative experiences, particularly with Darian, indicating inconsistency in service quality.
Long-term Relationships
Several customers expressed loyalty to the agency, citing long-term relationships and consistent service over many years.
Professionalism
Most reviews emphasized the professionalism of the staff, with many customers appreciating the thoroughness and clarity in communication.
Cost Savings
Numerous customers reported significant savings on their insurance policies, often thanks to the assistance of staff members like Amber and Darian.
- FLFrancisca Pierre LouisOct 2, 20251.0I have been with this insurance office since 2008, carrying multiple auto policies and a homeowner’s policy, and my family has trusted this same office for over 20 years. Never once have I been treated with such disrespect as I was today. I called because I needed an explanation about my insurance; something Darian herself was clearly confused about. Instead of providing clarity, she became impatient, raised her voice, and then hung up on me. That is unacceptable, unprofessional, and completely disrespectful to a loyal client of many years. When Deborah was there, I was always treated with courtesy, patience, and professionalism. Today’s experience with Darian was the complete opposite. For an agent to get angry simply because a customer is asking for an explanation shows she should not be in this position. After two decades of loyalty, I am extremely disappointed and questioning whether to continue doing business with this office. 10/06/25 Nowhere in my review did I say that Darian was helpful — in fact, she was confused, rude, impatient, and hung up on me while I was trying to get clarity about my own insurance policy. That is completely unacceptable, especially coming from someone who is supposed to represent your office. Let’s be clear; this situation was not about an outcome I didn’t like, it was about the disrespectful way I was treated as a loyal customer who has been with your office since 2008 and holds multiple policies. Both Brittany and Ms. Deborah has always handled my concerns with respect, patience, and professionalism, something Darian clearly lacks. Darian’s behavior is a downgrade to your office’s standard of service, and if not addressed properly, it will continue to drive long-time clients like myself away. I hope you take this seriously before it’s too late, because your team’s reputation was built on excellent service not on dismissive attitudes and poor communication.
- JDJoseph DickinsonSep 24, 20255.0I worked with Amber to try and reduce my monthly auto insurance cost. She ended up upgrading my insurance plan as well as reducing my overall costs! Very pleased with the results.
- CVCrystal VerasteguiAug 22, 20255.0Amber was very helpful for a new renter's insurance policy!
- VYVidal YnosencioAug 1, 20255.0A friend referred me to Parvez Sahotra State Farm agency to see if they could help me out with my obscenely expensive insurance. I just wanted to give a big THANK YOU to Amber and Darian for their patience with me as well as for saving me a couple hundred bucks over the next 6 months! Every dollar counts!
- RSRoger SmithAug 1, 20255.0Darian provided me with an auto quote and went above and beyond! Thank you!
Frequently Asked Questions About Parvez Sahotra - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Parvez Sahotra - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services are available through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover at this State Farm agency?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I change my coverage online with Parvez Sahotra - State Farm Insurance Agent?
Yes, you can request changes to your coverages online and they will be forwarded to your agent for processing.
What are the operating hours of Parvez Sahotra - State Farm Insurance Agent?
The agency is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and specified holidays.
Where is Parvez Sahotra - State Farm Insurance Agent located?
The agency is located at 3267 Hodges Blvd, Suite 14, Jacksonville, FL 32224.
What payment methods are accepted at Parvez Sahotra - State Farm Insurance Agent?
We accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Are there any nearby places where I can grab a bite when visiting Parvez Sahotra - State Farm Insurance Agent?
Yes, nearby dining options include Crumbl Cookies, Five Guys, Chick-fil-A, Arby's, IHOP, Bob Evans Restaurant, and Miller's Ale House.
What other services or shops are near Parvez Sahotra - State Farm Insurance Agent that I might find useful?
Nearby you can find services like Sport Clips Haircuts, CPR Cell Phone Repair, Bubbly Paws pet grooming, Mattress Firm furniture store, and Michaels Stores for arts and crafts.