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FL-A275541 Our goal is to promote a professional, knowledgeable, and upbeat office environment built around meeting with customers to help ensure we help them realize a road map for life's unexpected turns. We offer Auto Insurance, Homeowners Insurance, Life Insurance and Renters Insurance while serving Duval, Clay, Nassau, St. Johns, Baker, Putnam, Flagler and Volusia Counties. We provide stellar customer service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Darryl Wakefield - State Farm Insurance Agent
11555 Central Parkway, Jacksonville, FL
32224, United States
Hours
Reviews
4.9
439 reviews
5 stars
430
4 stars1
3 stars1
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their friendliness, professionalism, and willingness to help, making customers feel valued and understood.
Knowledge and Expertise
Customers appreciate the agents' thorough knowledge of insurance products and their ability to explain options clearly, leading to informed decisions.
Efficiency
Many reviews highlight the quick and smooth process of obtaining insurance, with agents providing prompt responses and efficient service.
Personalized Care
Several customers noted the personalized attention they received, with agents taking the time to understand their specific needs and providing tailored solutions.
Positive Experiences
Overall, customers express high satisfaction with their experiences, often recommending specific agents and the agency as a whole.
- KMKimberly MarkeyNov 14, 20255.0I had the pleasure of dealing with Jasmine, who was very kind and knowledgeable. She explained everything and went above and beyond! Thank you for superior customer service!!! A+++++
- YRYurisan RiveroOct 30, 20255.0He tenido una buena experiencia con Vilma. Excelente atención e información oportuna. Razones importantes por las que decidí cambiarme a este seguro.
- NCNikita CampbellOct 28, 20255.0I had the pleasure of speaking with miss Jasmine today and her costumer skills were amazing. She helped me out with all the necessary informations that I needed.She’s an A1people person in my book.I was shopping around for insurance for my vehicle but,I came to a full stop after she walked me through very clearly and promptly with the coverage and other information that were very informative to me that I didn’t even knew about☺️🥰🥰…I’d recommend her to anyone because I was having a bad day and her warm welcoming relaxed voice had me more clam and forgetting about my issues in the moment of our conversation along with her speaking to me like a true friend.Thanks a million Jasmine!!!!!!
- OJOctavius JohnsonOct 27, 20255.0Cha'da was awesome very informative new everything like she wrote the manual and she is super friendly.If I had more money I would have bought everything she offered.Char'da Star employee
- SFSuzanne FriedlineOct 27, 20255.0Very happy with Jasmine and Ruth! I have been shopping for coverages for days because our current homeowners and auto policies jumped up for no reason, and after speaking to several companies, went with State Farm because of Jasmine and Ruth. They were not only nice, friendly and helpful, but competent and honest and got back to me quickly. They helped us with all the discounts we could get, including the bundles and multi-driver, good student, safe driver discounts, and I am excited to be with a reputable company. But more than just the State Farm name, these insurance agents made me feel reassured, welcomed and cared for. Something very rare these days! Thank you!!
Frequently Asked Questions About Darryl Wakefield - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What types of insurance does Darryl Wakefield - State Farm Insurance Agent offer?
They offer Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
In which counties does Darryl Wakefield serve customers?
They serve Duval, Clay, Nassau, St. Johns, Baker, Putnam, Flagler, and Volusia Counties in Florida.
What are the office hours for Darryl Wakefield - State Farm Insurance Agent?
The office is open Monday through Friday, from 9:00 AM to 5:00 PM, and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Is the office accessible for customers with disabilities?
Yes, the office has a wheelchair-accessible entrance and parking, along with free onsite parking.
Can I make an appointment online or do I need to visit the office without prior arrangement?
Online appointments are offered, but appointments are not required to visit the office.
How can I contact Darryl Wakefield - State Farm Insurance Agent?
You can contact them by phone at +1 904-642-4000 or email at darryl@darrylwakefieldinsurance.com.
What forms of payment are accepted at this State Farm Insurance office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Are there any nearby wellness or counseling centers I could visit before or after my insurance appointment?
Yes, nearby places include Awakening Spirit Massage, Jacksonville Massage and Wellness, and Tracy Riley Counseling, offering massage therapy and mental health services.
If I need legal advice related to estate planning, are there nearby options around the insurance office?
Yes, Mason Law Firm, P.A. and Mason Law Firm provide estate planning and legal services nearby.
Are there other insurance agencies near Darryl Wakefield's office for comparison or referrals?
Yes, Discount Car Insurance | Lowered Rates of Jacksonville, Allstate Insurance Agent: Tom Paterson Insurance, and Chelsea Surplus Underwriters are located nearby.