Bianca and other agents received high praise for their exceptional customer service, responsiveness, and professionalism.
Knowledgeable Staff
Customers highlighted the agents' expertise and ability to provide thorough information and guidance on insurance policies.
Efficiency
Many reviews noted the quick and efficient service provided by the team, making processes like policy changes and claims seamless.
Long-term Relationships
Several customers mentioned their long-term loyalty to the agency, often due to the consistent quality of service received over the years.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency.
RR
Roz
Dec 22, 2025
5.0
Bianca is awesome, she is knowledgeable and offers support with all my needs.
RP
Ralph Pazo
Dec 19, 2025
5.0
Bianca was amazing like always!!! Have been dealing with her for 9 years and always is excellent! Finally we issue the cars again! You can notice Her professionalism and commitment with the company; i definitely recommend her and this office for all your insurance needs. Ask for Bianca!
HS
Heather Stack
Dec 19, 2025
5.0
I have been with Chris Nickas - State Farm for many years. Bianca has always helped me with any questions I have or quotes I request. I referred my daughter and son in law to her as well for their home and auto policies. Highly recommend giving her call!
MW
Michelle Whitney
Dec 17, 2025
5.0
Bianca Screciu has been through the years an amazing person to work with getting the right insurance for my family and home. She has always guided me in the right direction. Thank you I appreciate the person and service you have given to my family and I
BJ
Barbara Jones
Dec 8, 2025
5.0
I have been with this agency for many years. They provide excellent service and are very informative in reviewing my policies and making changes that would benefit me and my family. I'd like to also commend Bianca for all of her support during an extremely difficult and challenging time this year! I wouldn't have gotten through it without her help!
Frequently Asked Questions About Chris Nickas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chris Nickas - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Chris Nickas - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about your bills, payments, or Renewal Coverage Offers. Their phone number and email are on your bill's details page.
What services does the State Farm mobile app offer?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Chris Nickas - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Which nearby restaurants can I visit before or after my appointment at State Farm?
You can enjoy meals at nearby places such as Vitiano's Italian Cuisine, Siciliamo Sicilian Homestyle Restaurant, Lamai Thai Restaurant, or Subway.
Are there convenient food and drink options near Chris Nickas - State Farm Insurance Agent?
Yes, nearby options include Tbaar Cafe Oakleaf for bubble tea and smoothies, and Golden Ox, which serves as a liquor store and grocery store.
What other local services are available close to State Farm's office?
Nearby services include Wells Fargo Bank for financial needs, The UPS Store 4610 for printing and packing, and Workout Anytime Jacksonville Oakleaf for fitness.