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FL-A096369 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Bob Gibbs - State Farm Insurance Agent
5495 Ft Caroline Rd, Jacksonville, FL
32277, United States
Hours
Reviews
4.1
52 reviews
5 stars
33
4 stars
8
3 stars
2
2 stars
1
1 star
8
- PPPatNov 10, 20251.0Exercise extreme caution when obtaining auto insurance from Bob Gibbs - State Farm. After a mere month of having my car insurance canceled, I contacted several agents who assured me that it had been reinstated. However, upon getting pulled over , I discovered that my driver’s license had been suspended due to an uninsured policy. The customer service department was utterly incompetent, and attempting to communicate through text messages or email resulted in delayed or non-existent responses. Despite the inconvenience, they always willing to apologize after I had to pay $150 to reinstate my driver’s license.
- GBgeorge barhamMar 14, 20241.0received an email from state from showing that my Insurance went around 150$ each month .. no tickets no accidents , no nothing .. reason because i live in florida … i don’t know how we suppose to keep up with this greedy Insurance companies . Then don’t wanna even talk to you .. thats what we have , you cant say nothing ,
- PBPamelia BaileyMay 31, 20225.0Able to answer my questions and solve any problems I had.
- JGJoanne GossJul 18, 20191.028 years. Homeowners insurance, no help new policy with another company $400.00 a year lower same #'s. So long.
- BHB. HarmondMay 17, 20175.0Great team. Nice office. Convenient location!!
Frequently Asked Questions About Bob Gibbs - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Bob Gibbs - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Quotes are provided for free.
What payment methods are accepted at Bob Gibbs - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact for questions about billing or payments?
Please contact your agent. The agent’s phone number and email are available on the details page of your bill.
What services are offered by Bob Gibbs - State Farm Insurance Agent?
Services include insurance and financial services such as auto, homeowners, life, renters, and business insurance.
What are the office hours of Bob Gibbs - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I request coverage changes online at Bob Gibbs - State Farm Insurance Agent?
Yes, you can request changes to your coverages online which will be forwarded to your agent for processing.
Is Bob Gibbs - State Farm Insurance Agent located near any banks?
Yes, it is near PNC and BBVA Bank, which can be convenient for financial transactions before or after your visit.
Are there dining options near Bob Gibbs - State Farm Insurance Agent?
Yes, Nero's Cafe and Blue Boy Sandwich Shop are nearby spots where you can enjoy Italian cuisine or sandwiches before or after your visit.
What automotive services are available near Bob Gibbs - State Farm Insurance Agent?
Nearby you will find BP gas stations, Pit Stop Super Wash for auto repairs, and a U-Haul Neighborhood Dealer for truck rentals, making it easy to handle various automotive needs.