FL-R002601 We care about our Neighbors! We strive to create an environment to help you understand your auto insurance, home insurance and life insurance. Through open, sincere and caring conversations we assist you in minimizing the effects of the unexpected! WELCOME TO THE HUDSON, FLORIDA NEIGHBORHOOD.
Customers consistently praised the staff, particularly Shay, Crystal, and Darien, for their helpfulness, friendliness, and professionalism.
Knowledgeable Agents
Many reviews highlighted the agents' expertise and ability to explain insurance options clearly, making the process easier for clients.
Timely Responses
Clients appreciated the quick and efficient responses from the team, which contributed to a smooth insurance experience.
Personalized Experience
Several customers noted the personalized attention they received, with agents taking the time to understand their specific needs and provide tailored solutions.
High Recommendations
Numerous customers expressed their willingness to recommend the agency to others, citing positive experiences and satisfaction with the service.
RC
Riley Coats
Oct 15, 2025
5.0
I had the pleasure of working with Shay and Kim’s office, and wow was she great. Super kind on the phone, and didn’t mind all my crazy questions. Will definitely be spreading the word about Kim Brust State Farm!
SF
Salvador Flores
Oct 15, 2025
5.0
What a great experience it was working with Shay! She quoted me for my auto and worked through what coverages I would have. Would highly recommend Kim Brust State Farm.
AG
Angel Gomez
Oct 15, 2025
5.0
Shay is hands down the best! Very helpful and easy to talk too. She is my go to whenever someone asks me for a recommendation.
BO
Bekah Olampo
Oct 2, 2025
5.0
Shay is the best ever. And will always help you out.
NN
Nicole
Sep 30, 2025
5.0
Crystal is the best ask for her, she worked to get me the best quote, I will definitely be referring her to friends and family she went above and beyond :)
Frequently Asked Questions About Kim Brust - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Kim Brust - State Farm Insurance Agent?
No, you do not have to pay for a quote online. This agent offers free quotes.
What payment methods are accepted at Kim Brust - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website to log in with your User ID and password and view billing and payment details.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Their phone number and email are available on the details page of your bill. For Kim Brust, you can email kim@yourneighborkim.com.
What services are provided through the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Kim Brust - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Kim Brust - State Farm Insurance Agent offer online appointments?
Yes, online appointments are available and onsite services are offered. You do not need an appointment to visit the office.
Is the office wheelchair accessible and does it have free parking?
Yes, the office has a wheelchair accessible entrance and offers free onsite parking.
What nearby places can I visit around Kim Brust - State Farm Insurance Agent?
Nearby you can find services like Bank of America Home Mortgage for banking needs, Salon 52 for beauty services, and Twistee Treat for ice cream and snacks.
How can nearby locations help me when visiting Kim Brust - State Farm Insurance Agent?
If you need banking, Bank of America Home Mortgage is close by. After your insurance visit, you can relax at Twistee Treat or get grooming services at Salon 52, making your trip convenient and enjoyable.
Are there medical or dental services near Kim Brust - State Farm Insurance Agent?
Yes, there are nearby options such as The Smile Mission - New Port Richey for dental care and Florida Family Primary Care Center of Pasco for health services.