Business Details
About
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FL-P135807 Ruz Ogra State Farm is here to provide outstanding insurance and customer service to residents of Gainesville, West Hills, Newberry, The Villages and the surrounding areas in FL. We offer the essential insurance needs of Car Insurance, Home Insurance, Life Insurance, Hospital Income and we can help with many more insurance and financial services! Whatever you have that needs protection, we can likely insure it! We serve the diverse populations within the Gainesville area and the University of Florida. We look forward to having you join our State Farm family for all your insurance needs!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Ruz Ogra - State Farm Insurance Agent
3545 SW 34Th St, Gainesville, FL
32608, United States
Hours
Reviews
4.8
134 reviews
5 stars
125
4 stars2
3 stars2
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the attentive, friendly, and knowledgeable staff, highlighting their willingness to help and provide clear answers.
Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with several customers expressing satisfaction with the competitive rates offered.
Communication
The team was frequently commended for their prompt and clear communication, making the insurance process easy to understand and navigate.
Professionalism
Agents were described as professional and dedicated, with several customers mentioning their thoroughness and ability to address concerns effectively.
Mixed Experiences
While most feedback was positive, a few customers reported issues with billing and policy management, indicating some inconsistencies in service.
- JGjorge gonzalez-larramendiOct 23, 20255.0very attentive. accurate Pertinent follow-thru. ( oh, btw: saved Hundred$ ) : ) patient and understanding w older space cadets. good team w realtors Jason - thanks jorgie jorge gonzalez larramendi
- NANelson Lopez aragonOct 10, 20255.0Muchas gracias Jon Torres por todo el asesoramiento y el seguimiento para ayudarme a mejorar mi póliza de auto.
- THTim HudsonOct 8, 20255.0Helpful, quick and fair. 😊
- AVAkshita VeeraniSep 24, 20255.0Had questions for which got help immediately by Robert. The issue was understood easily and addressed with accuracy. I would definitely recommend State Farm and work with Ruz and his team for insurance. Great team and easy to communicate with and in a timely manner we get all our questions resolved.
- DWDavid WierschemSep 22, 20255.0Amazing agent. Great agent and amazing friend and father. I 100% trust in him to take care of my policies.
Frequently Asked Questions About Ruz Ogra - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Are you open on the weekends?
We are happy to take appointments over the weekend.
Do I have to pay for a quote online at Ruz Ogra - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at this insurance agency?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment information.
What emergency services does the Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
Can I manage my insurance policies and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours for Ruz Ogra - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:30 PM, and closed on Saturdays and Sundays.
Does Ruz Ogra - State Farm Insurance Agent offer services in Spanish?
Yes, the agency offers services in both English and Spanish.
Are appointments required to visit Ruz Ogra - State Farm Insurance Agent?
No, appointments are not required, but they do offer online appointments and onsite services for your convenience.
What nearby dining options are available around Ruz Ogra - State Farm Insurance Agent?
Nearby dining options include Embers Wood Grill, a steakhouse, Spark, which is an American restaurant and bar, Indian Cuisine restaurant, and Pho Ha Noi, a Vietnamese and Asian restaurant.
Are there any nearby banks close to Ruz Ogra - State Farm Insurance Agent for easy financial transactions?
Yes, SouthState Bank and CenterState Bank are nearby, providing convenient banking and loan services.
What local amenities can I visit near Ruz Ogra - State Farm Insurance Agent after my appointment?
You can visit places like Gainesville Flower shop for gifts, House of Tans for beauty services, or enjoy a workout at Go Primal Fitness and Training Institute nearby.