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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Fort Myers, FL.
Everything was great. The salesman was great. I understood with him everything that was going on. He explained everything to me very well.
JR
JUAN RODRIGUEZ
Sep 13, 2025
5.0
Excellent 👍😁
TE
Tionne Edwards
Sep 10, 2025
1.0
I had a very disappointing experience with an agent named Andre Miguel at Direct Auto located in ft Myers . I called simply to get an insurance quote, and after calmly providing my name, birthday, and address, he asked for my social security number. I told him I didn’t feel comfortable giving that and offered my driver’s license number instead, which is commonly accepted for quoting.
His response? He bluntly asked, “So are you opening a policy today?”
When I replied no since I was still shopping for quotes he hung up on me mid-call.
I was shocked. Of course I called back and gave him a piece of my mind, I wasn’t letting that slide. There was absolutely no professionalism or courtesy. I wasn’t rude or evasive I just wanted a quote, which is the entire point of calling an insurance company. The fact that he dismissed me and hung up just because I wouldn’t give my SSN (a sensitive piece of information) is completely unacceptable.
If this is how Direct Auto treats potential customers, I can only imagine the service once you’re actually a policyholder. I hope management sees this and takes action because this kind of behavior reflects poorly on the entire company.
Mind you I was customer for YEARSSSS.