NH
Nicole Hartough
Jan 30, 2026
I spoke with Eric and he was genuinely friendly and knowledgeable about the insurance policy he spoke with me about so I ended up purchasing the policy and overall it was a pleasant experience. Yes I would recommend Eric at Direct to family and friends.
EM
EzPz Magiic
Jan 24, 2026
Your guys’s customer service sucks. I have been waiting for it since 730. I had to pay for another tow $130 out of my own pocket because you guys don’t want to send a tow for five hours.
ZA
Zulma D Aponte
Jan 20, 2026
I had an excellent experience getting my car insurance through Direct. The process was smooth, fast, and stress-free. They took the time to explain my coverage options, answered all of my questions clearly, and helped me find an affordable policy that fit my needs. He professionalism, knowledge, and customer service truly stood out. I highly recommend Eric Pierro to anyone looking for reliable and honest insurance assistance. Thanks Eric!!!
RS
Ricky Stephens
Jan 16, 2026
Eric were very great in helping me get my new insurance. Eric answered all my questions and he was very professional and helpful. Eric made it very easy for me to understand the new policy. Eric, thank you for all your help and support.
JR
JimandAnne Ruelle
Jan 14, 2026
I had the pleasure of speaking to your agent Eric about changing my insurance to Direct Auto. Eric was patient with my many questions, he was respectful, helpful and considerate. He is definitely an asset to your company.