DE-1073315 Our office strives to provide our customers with the most efficient and professional service in Delaware. We take time to complete a personalized comprehensive review of our customer's insurance needs. We want to the be first and preferred choice for all of our customer's Insurance and Financial Services needs in Wilmington and beyond. We focus on Auto, Home, Business and Life Insurance. We have now expanded to Pennsylvania, Maryland and New Jersey! Thank you for your continued support!
Kelly Eichholz received overwhelmingly positive feedback for her professionalism, knowledge, and ability to simplify complex insurance processes for clients.
Customer Service
The agency is praised for its responsive and friendly staff, providing excellent customer service and support to clients.
Insurance Options
Customers appreciated the thorough explanations of coverage options and the ability to secure better rates and coverage through the agency.
Overall Satisfaction
Many clients expressed high levels of satisfaction with their experiences, recommending the agency and its agents to others.
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Curtis Hodge
2 days ago
5.0
My home and auto insurance are cheaper now for same coverage, and Joanna was a great help in getting it set up! Very happy with the experience
AD
Ashley Davis
3 days ago
5.0
Shannon was amazing. I really thought that I couldn’t use State Farm anymore and because of previous experience I never really wanted to check back to see either. I just thought I was stuck with the payment situation I was currently in and that’s the best I could do. But no shannon was wonderful reassured me she is fully accessible for any questions or concerns and got me a new better rate with car insurance and renters! Customer service was definitely a five star rating ! Wonderful!
AP
Amy Patton
6 days ago
5.0
Shannon does an amazing job. She saved me money on insurance, all while customizing my coverage to be better than ever! Customer for life!
VZ
Virginia Zearfoss
Nov 17, 2025
5.0
They were so helpful and saved me money and also gave me an understanding on my new policies.
DB
Darren Breslin
Nov 14, 2025
5.0
Shannon at Abby Pubusky's office was fantastic in exploring savings for me. Her efforts will save me over 2k next year with no loss in coverages! Thank you.
Frequently Asked Questions About Abby Pubusky - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Abby Pubusky - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Abby Pubusky offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services does the Abby Pubusky - State Farm Insurance Agent office offer?
They provide auto, home, business, and life insurance, along with financial services focused on personalized insurance needs for Wilmington and surrounding states.
What are the office hours for Abby Pubusky - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Can I purchase a policy or make changes to my coverage online?
You can purchase policies online at the end of the quote process if available and request changes to your coverages online, which are then processed by your agent.
What payment methods are accepted at Abby Pubusky - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can nearby gas stations like Exxon & Mobil Stations or Shell assist when visiting Abby Pubusky - State Farm Insurance Agent?
If you need to refuel your vehicle or grab essentials, nearby Exxon & Mobil Stations and Shell gas stations provide convenient options before or after visiting the insurance office.
Are there nearby medical providers close to Abby Pubusky - State Farm Insurance Agent?
Yes, nearby medical providers such as Crystal Clear Orthodontics and Dr. James Fierro offer dental and family practice services if you need health appointments while in the area.
What other insurance agencies are nearby Abby Pubusky - State Farm Insurance Agent?
Nearby insurance agencies include Nationwide Mutual Insurance Company and Nationwide Insurance: Brooks McCall & Associates, Inc., providing additional options for insurance services.
How can customers benefit from nearby amenities like Victory Lane Car Wash or Accent Office Furniture when visiting the insurance office?
Customers can conveniently access Victory Lane Car Wash to clean their vehicle or visit Accent Office Furniture for shopping needs near the insurance office, making their visit more efficient.