DE-1073315 Our office strives to provide our customers with the most efficient and professional service in Delaware. We take time to complete a personalized comprehensive review of our customer's insurance needs. We want to the be first and preferred choice for all of our customer's Insurance and Financial Services needs in Wilmington and beyond. We focus on Auto, Home, Business and Life Insurance. We have now expanded to Pennsylvania, Maryland and New Jersey! Thank you for your continued support!
Location
Certified by Abby Pubusky - State Farm Insurance Agent • Mar 01, 2026
Certified by Abby Pubusky - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
191 reviews
5 stars
186
4 stars2
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents, especially Kelly, for their exceptional service, responsiveness, and willingness to help with insurance needs.
Expertise
Many reviews highlighted the agents' knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Savings
Numerous customers reported significant savings on their insurance policies, often with better coverage than their previous providers.
Professionalism
The staff was frequently described as professional, friendly, and approachable, contributing to a positive overall experience.
MJ
Mrs Jones
5 days ago
5.0
Shannon is great! I hope everyone gets to experience her kindness, efficiency, and professionalism when they call to get insurance.
MD
Marihelen DiMatteo
Feb 18, 2026
5.0
Kelly Eichholz recently supported my father with an auto and home insurance policy. She was so responsive and engaging in supporting my father’s specific needs. She took the time to explain rates and details regarding the policies, and met with us in person to show a detailed breakdown. Thank you, Kelly!
KG
Kale Gardesey
Feb 17, 2026
5.0
Shannon was super helpful in securing a new auto insurance policy. She was able to get a lower rate with other benefits too. Her customer service is truly exceptional.
PP
Paul
Feb 12, 2026
5.0
Shannon was extremely helpful in setting up my policy. She was also kind and compassionate regarding my wife’s illness and the challenging time our family is facing. It truly meant a lot to speak with someone who genuinely cares, rather than just filling out a web form.
JM
Jessica McAndrew
Feb 7, 2026
5.0
Working with Joanna was an absolute pleasure. She took a look at our home and auto policies and ensured that they were best meeting our needs, and made sure we were getting appropriate discounts. She was easy to work with, thorough and made great suggestions. I would not want to work with anyone else for my insurance needs!
Frequently Asked Questions About Abby Pubusky - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Abby Pubusky - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Abby Pubusky offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services does the Abby Pubusky - State Farm Insurance Agent office offer?
They provide auto, home, business, and life insurance, along with financial services focused on personalized insurance needs for Wilmington and surrounding states.
What are the office hours for Abby Pubusky - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Can I purchase a policy or make changes to my coverage online?
You can purchase policies online at the end of the quote process if available and request changes to your coverages online, which are then processed by your agent.
What payment methods are accepted at Abby Pubusky - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can nearby gas stations like Exxon & Mobil Stations or Shell assist when visiting Abby Pubusky - State Farm Insurance Agent?
If you need to refuel your vehicle or grab essentials, nearby Exxon & Mobil Stations and Shell gas stations provide convenient options before or after visiting the insurance office.
Are there nearby medical providers close to Abby Pubusky - State Farm Insurance Agent?
Yes, nearby medical providers such as Crystal Clear Orthodontics and Dr. James Fierro offer dental and family practice services if you need health appointments while in the area.
What other insurance agencies are nearby Abby Pubusky - State Farm Insurance Agent?
Nearby insurance agencies include Nationwide Mutual Insurance Company and Nationwide Insurance: Brooks McCall & Associates, Inc., providing additional options for insurance services.
How can customers benefit from nearby amenities like Victory Lane Car Wash or Accent Office Furniture when visiting the insurance office?
Customers can conveniently access Victory Lane Car Wash to clean their vehicle or visit Accent Office Furniture for shopping needs near the insurance office, making their visit more efficient.
Brand Certified Facts from Abby Pubusky - State Farm Insurance Agent
Abby Pubusky - State Farm Insurance Agent partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: