Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
DE-1139458 Our core values (Integrity, Commitment, Community, and Quality Service) and line of sight to the company mission enables us to help our customers plan and navigate through the events, milestones, and potential risks of every-day life. We will focus on building relationships with customers and the community, helping families plan for the unexpected, and informing our existing and potential customers about how current events (in the news or in their lives) can impact their plans for success.
Location
Rob Mullen - State Farm Insurance Agent
887 Pulaski Highway, Bear, DE
19701, United States
Hours
Reviews
4.9
263 reviews
5 stars
255
4 stars2
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, patience, and thoroughness in addressing customer needs.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to this agency.
Knowledgeable Staff
Agents are noted for their expertise and ability to explain policies clearly, helping customers make informed decisions.
Efficient Process
Customers appreciated the quick and seamless process of obtaining quotes and setting up policies.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often highlighting the friendly and helpful nature of the staff.
- TBTony B2 days ago5.0Jerry is a true professional when it comes to providing world class customer service and I should know as a former supervisor of Saks Fifth Avenue's catalog division. Thank you again Jerry for going above and beyond and helping me save on my car insurance.
- JAjo aks3 days ago5.0I have multiple policies with Rob Mullen State Farm Insurance, and it has been nothing but outstanding with his team, specifically Jerry. They anr easy to communicate with, text, phone, or email. Fast responses, clear explanations, and trustworthy guidance when it comes to what kind of coverage I need for my family, giving me real peace of mind at night. Jerry handled every question with care and made the whole process simple and stress-free. Absolutely a 5-star company—highly recommend!
- KPKAREN PAYNENov 14, 20255.0I had the pleasure of dealing with Jerry. He was very welcoming and confidently assured me he could get a better quote for me than I was paying at my previous insurance company. Well let me say that he did just that. Jerry did not only save me $60 a month he also was able to get me more coverage than I had previously. Thank you Jerry!!!
- SHStanielle HowardNov 14, 20255.0I told him what my problem was with my old insurance. He listened to me, even though I made him laugh a little bit became with a solution. He saw my problem and save me some money. Thank you.
- MKMalikka KempNov 13, 20255.0Had a great experience from the quote to the purchase. I got a great quote, almost $150 cheaper than the other company I was using. Every question that I had, they had an answer. It made the transition from the other insurance company very easy. Thank you so much for the professionalism and the great customer service.
Frequently Asked Questions About Rob Mullen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Rob Mullen - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Rob Mullen offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are on your bill details page.
What features does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
It generally covers towing, gas delivery, battery or tire assistance, locksmith services for an hour, and limited mechanical labor.
Can I save my insurance quote and finish it later?
Yes, you can save your quote and you will receive an email with a link to continue the application process later.
What are the office hours for Rob Mullen - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
What payment methods are accepted at Rob Mullen - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is there a nearby place for a meal before or after visiting the insurance office?
Yes, you can visit Roma's Pizza for pizza or Texas Roadhouse for steak, both close by the office.
What local points of interest are near the insurance office for family activities?
Nearby you can find Renewal Church Delaware for community events and A.S. Academy of Learning for preschool services.
Where can I get vehicle services near Rob Mullen - State Farm Insurance Agent?
You can visit Hertrich Collision Center of Bear for auto body repair and Bear Goodyear for tire services nearby.