DE-1139458 Our core values (Integrity, Commitment, Community, and Quality Service) and line of sight to the company mission enables us to help our customers plan and navigate through the events, milestones, and potential risks of every-day life. We will focus on building relationships with customers and the community, helping families plan for the unexpected, and informing our existing and potential customers about how current events (in the news or in their lives) can impact their plans for success.
Customers consistently praised the agents, especially Jerry and Brendan, for their professionalism, helpfulness, and ability to explain policies clearly.
Savings
Many reviews highlighted significant savings on insurance premiums, with several customers reporting lower rates compared to previous providers.
Efficiency
The agency was noted for its quick and seamless service, making the process of switching and obtaining quotes easy and stress-free.
Knowledgeable Staff
Agents were frequently described as knowledgeable and attentive, providing thorough answers to customer inquiries and ensuring they understood their options.
RB
Robert Becker
3 days ago
5.0
Excellent customer service and nice conversation. Very personable. Brendan is the best!
NC
Norman Clayton
5 days ago
5.0
Very professional answering questions and.issues concerning all my inquiries about insurance coverage on my vehicle .excellent service low price,awesome!💯
MH
M Houston
Jan 8, 2026
5.0
I can’t recommend this agency enough. Jerry was amazing to work with. We are a family with 4 drivers (2 college students) and 4 cars. Extremely knowledgeable with excellent advice without trying to upsell or add unnecessary services. We bundled our homeowners insurance with auto and he was able to get us a substantial savings. Now let’s hope my kids to mess this savings up. Thanks Jerry!
OA
Olajide Akinlade
Jan 5, 2026
5.0
Always give a quick response to requests. It's been a delight working with this group.
PB
Polyxeni Bakopoulou
Dec 18, 2025
5.0
I had a great experience with Rob Mullen State Farm! Rich was very professional, helpful, and made the whole process smooth and easy. Everything was clearly explained, and the transition back to State Farm was great! Highly recommend this office for their excellent service and friendly team!
Frequently Asked Questions About Rob Mullen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Rob Mullen - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Rob Mullen offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are on your bill details page.
What features does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
It generally covers towing, gas delivery, battery or tire assistance, locksmith services for an hour, and limited mechanical labor.
Can I save my insurance quote and finish it later?
Yes, you can save your quote and you will receive an email with a link to continue the application process later.
What are the office hours for Rob Mullen - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
What payment methods are accepted at Rob Mullen - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Is there a nearby place for a meal before or after visiting the insurance office?
Yes, you can visit Roma's Pizza for pizza or Texas Roadhouse for steak, both close by the office.
What local points of interest are near the insurance office for family activities?
Nearby you can find Renewal Church Delaware for community events and A.S. Academy of Learning for preschool services.
Where can I get vehicle services near Rob Mullen - State Farm Insurance Agent?
You can visit Hertrich Collision Center of Bear for auto body repair and Bear Goodyear for tire services nearby.