Business Details
About
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MD-101253 The Chris Miller State Farm mission is to provide outstanding insurance customer service to our neighbors in Washington, D.C. and local DMV areas. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We provide fast quality service for Car Insurance, Home Insurance, Life Insurance and help with many more financial services needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Chris Miller - State Farm Insurance Agent
601 13th NW, Washington, DC
20005, United States
Hours
Reviews
4.6
220 reviews
5 stars
196
4 stars3
3 stars0
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is frequently praised for its exceptional customer service, with many customers highlighting the responsiveness and helpfulness of agents like Chris, Kiara, and Kevin.
Professionalism
Reviews consistently mention the professionalism of the staff, noting their knowledge and ability to explain insurance options clearly.
Long-term Relationships
Many customers have been with the agency for years, indicating a strong trust and satisfaction with the services provided over time.
Mixed Experiences
While most feedback is positive, there are a few negative experiences reported, particularly regarding unprofessional behavior from one agent, which has led some customers to reconsider their relationship with the agency.
Efficiency
Customers appreciate the quick and efficient handling of their insurance needs, with many noting the ease of communication and prompt responses.
- KVKimberly VenturaNov 17, 20255.0We have been with Chris Miller for 19 years and we had a great experience.
- FGFrehiwet GebreamilackNov 14, 20255.0I have been a customer with Chris Miller for o er a decade. And I reco.mend he and his team for excelle t service and prompt redponse
- MPmarc POct 24, 20255.0I have been with State Farm for over 30 years. My claims have always been handled promptly. Chris and team are great to work with and always answer any questions that I have.
- AHaron hintsaabrahaOct 14, 20255.0I have been with Chris Miller for over 10 years and it has been a great experience for my insurance needs. The best!!
- DKDavid KafoureSep 9, 20255.0I have been with Chris and his team for 5 years and they are fantastic. Most important, they are extremely responsive with policy renewals and any changes, questions or issues. Shout out to Kiara who I have interacted with a number of times. I never wonder if they received my message and I never have to follow up - service is top notch, friendly and they will go above and beyond to get you the best rates. Thank you for making it so easy!
Frequently Asked Questions About Chris Miller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Chris Miller - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Chris Miller State Farm offers free quotes.
What services does Chris Miller - State Farm Insurance Agent provide?
They provide Car Insurance, Home Insurance, Life Insurance, Renters Insurance, Business Insurance, and other financial services.
What are the office hours for Chris Miller - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I manage my insurance and banking accounts via a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What languages are supported at Chris Miller - State Farm Insurance Agent?
They offer services in English and Spanish.
What payment methods are accepted by Chris Miller - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Is Chris Miller - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has wheelchair accessible entrance, parking, and seating.
Are appointments required to visit Chris Miller - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
How can I reach Chris Miller - State Farm Insurance Agent if I have questions?
You can call them at +1 202-328-1210 or email Chris.miller.tfpc@statefarm.com.
What nearby places can I visit around Chris Miller - State Farm Insurance Agent?
Nearby you can visit Ballard Spahr LLP, The Hartford, and Thai Airways restaurant, which are great for business or dining before or after your visit.