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Mario Russo - State Farm Insurance Agent

4.8
(198 reviews)

Business Details

1111 New Britain Ave, West Hartford, CT
06110, United States
(860) 232-0016
https://mariorussoinsurance.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
State Farm Agent Mario Russo's Team proudly serving State Farm customers with Insurance and Financial Services in West Hartford, Newington, Farmington, Canton, Avon, Windsor, and Vernon CT. We are here to provide valuable information about Insurance, the risks that makes it necessary, how to insure yourself from risk and help you take action to achieve your most important goals. Contact our office today for an Insurance Review. We can help you with Auto, Home, Life, Business Insurance and more. License #: CT-8564026

Location

Mario Russo - State Farm Insurance Agent
1111 New Britain Ave, West Hartford, CT
06110, United States

Hours

Reviews

4.8
198 reviews
5 stars
181
4 stars
6
3 stars
3
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the agents for their professionalism, friendliness, and willingness to help, particularly highlighting representatives like Stephanie, Abi, and Laura.

Knowledge and Support

Agents were frequently noted for their knowledge and ability to explain insurance options clearly, making the process easy and stress-free for clients.

Positive Experiences

Numerous reviews reflected a high level of satisfaction with the service received, with many customers expressing gratitude for the assistance they received during their insurance inquiries.

Communication Issues

A few customers reported poor communication and frustrating experiences, particularly regarding claims and support, indicating a need for improvement in this area.
  • JW
    Jemila Wheatle
    1 day ago
    5.0
    Stephanie went above and beyond to ensure that the coverage that suited me. Excellent service
  • LN
    Luis Nevarez
    4 days ago
    5.0
    Abi made the entire process of adding me to a policy incredibly easy and stress-free. He was patient, knowledgeable, and explained everything clearly so I understood exactly what was covered. He handled everything quickly and professionally, and I truly felt taken care of throughout the process.
  • AN
    Alexander Narvaez
    5 days ago
    5.0
    Abi fue muy bueno y respondió a todas mis preguntas. Fue muy paciente al explicarme mis coberturas.
  • TW
    tangie west
    6 days ago
    5.0
    Representative Abby was patient and informative. Explained my options and made me feel good about my decision.
  • MW
    Margaret Wright
    Feb 19, 2026
    5.0
    Agents are always professional and knowledgeable, and extremely friendly always a pleasant experience making special mention to Samantha at the home office💯

Brand Certified Facts from Mario Russo - State Farm Insurance Agent

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Certified March 01, 2026Yext Knowledge Graph
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