Wendy Thomas: Allstate Insurance

4.3
339 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
My life is dedicated to serving others. I love working with people and helping them with their insurance needs.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Wendy Thomas: Allstate Insurance
800 Main St S, Southbury, CT
06488, United States

Hours

Reviews

4.1
28 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
2
1 star
5
  • SA
    Samer Alhabbal
    Dec 7, 2025
    5.0
    They are great people will help you to the end
  • AT
    Ardita Topalli
    Nov 5, 2025
    1.0
    I’d give zero stars if I could. Allstate double charged us for a full year of coverage, admitted it was their mistake, and still refused to issue a refund, saying it was “against state policy” to go that far back. How is it fair to acknowledge the error but keep the money??The customer service process was frustrating, dismissive, and honestly incompetent. No one seemed to know how to fix their own mistake. If you’re considering this branch, save yourself the headache and go somewhere else that actually takes responsibility for their billing errors and treats customers with integrity.
  • RT
    Renato Topalli
    Nov 5, 2025
    1.0
    STAY AWAY! I just got scammed for being charged for a vehicle that I told them to cancel a year ago. I bought a new vehicle and told them to supply new insurance for the new vehicle and remove the old car insurance as I sold it. I was charged on both vehicles for full year. I asked for a refund, I had proof via email, I sent the email as proof, the verified that I was wrongly charged as they missed the email. They called corporate and said it’s against the state law to give a refund and go that far back. Even though they admitted they missed the email and it was their mistake. It also took them almost 2 months, I had to follow up multiple times. Very shady business and dishonest. It was their Katie they should’ve offered a full refund and they didn’t make it right. STAY AWAY, they want to charge you as much as possible. Shop around, this should be the last place you go.
  • KB
    Keith Bacon
    Oct 5, 2025
    5.0
    Excellent service and savings , saved over $1000

Frequently Asked Questions About Wendy Thomas: Allstate Insurance

What are the office hours for Wendy Thomas: Allstate Insurance?

The office is open Monday to Thursday from 8:30 AM to 5:30 PM, Wednesday until 6:30 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Where is Wendy Thomas: Allstate Insurance located?

The agency is located at 800 Main St S, Ste 210-14, Southbury, CT 06488, USA.