Stockwell Agency LLC: Allstate Insurance

Reviews

• KS

  Kevin Settler

  1 day ago
  5.0
  I had the pleasure of working with Patrick who was referred to me by a friend. Through my interactions with Patrick, he was nice, friendly, efficient and was even able to lower my 2 auto policies and my renters policy significantly. After our initial conversation, he put together a quote for me and followed up in the exact timeframe he said he would, beat my previous rates and even helped me cancel my old policies without having to contact my previous carrier. If you are looking to switch your policy or even just see if there is a possibility to beat your current rate, you won't go wrong with at least having a conversation with Patrick.
• MU

  Murray Underhill

  Mar 5, 2026
  5.0
  Good Morning, I hardly ever take the time to write a review. Let’s face it most of us are so busy with work, life etc. I rarely get/take the time to even shop insurance etc. Well after receiving Peters flyer in mail with a ballpark homeowners price I called. Mind you I called on Monday of the snowstorm and figured I’d get voicemail. Celeste answered and got to work on a quote for me. I was amazed at the quick turnaround (called me back writhing 20 minutes) as she had a few questions and then ran the numbers by me. Long story short , I cancelled all insurance with previous agent and Stockwell has it all. Auto, Motorcycle and Home. Celeste is an absolute dream to work with and gets the Gold medal for service! I’ll send any and all to Stockwell for insurance. Very fine Agency! I only hope that when renewal time comes, they check policies and ensure I’m given the best rate. This is what my biggest concern is.
• RV

  Rich Vinhais

  Feb 26, 2026
  1.0
  My elderly mother switched to this agency for her homeowners and auto insurance in an effort to save a few dollars. Unfortunately, the experience was disappointing from start to finish. Three examples illustrate the pattern: 1) Zero support during a stressful claim situation. When a fallen tree damaged a neighbor’s property and legal action was threatened, we reached out to the agency for guidance. The responses were curt, dismissive, and unhelpful — exactly the opposite of what you expect from a broker during a stressful liability situation. Once we were able to speak directly with the insurance carrier, they were professional and supportive. The broker, however, added no value whatsoever. 2) No empathy during a family emergency. After a sudden death in the family, my parents needed to remain overseas for several months to attend to funeral matters. We contacted the agency to temporarily pause auto coverage. Despite explaining the circumstances — and offering to handle documentation and signatures on my mother’s behalf — we were met with cold, confrontational communication and unnecessary resistance. There was no acknowledgment of the situation, no empathy, and no proactive assistance. 3) Obstructive behavior when we chose not to renew. We formally submitted a written non-renewal request, which is entirely within a policyholder’s rights. Instead of processing it, the agency insisted on a phone call and implied they could not “help” otherwise — leaving the impression that billing would continue regardless. It felt like an attempt to obstruct a lawful non-renewal. That is not how client relationships should be handled. From the beginning to the end, the experience lacked professionalism and care. The head of the agency, Pete, is a fast talker but a poor communicator. The sales pitch was smooth; the service was not. At no point should a client feel anxious about contacting their own broker. The role of an insurance advisor is to provide clarity, advocacy, and reassurance — not friction. We ultimately returned to our longtime broker, and the contrast in service was immediate and clear. If your priority is saving a few dollars, you may find that here. But if you value trust, responsiveness, and real support when it matters most, our experience suggests looking carefully before making the switch. I recognize that others may have had positive experiences. Ours, unfortunately, was not one of them.
• VG

  Venkat Gade

  Dec 10, 2025
  5.0
  It has been a wonderful experience with my renewal of automobile insurance. Their representative Patrick was very knowledgeable and understood my policy needs really well. He was able to make a couple of changes but saved on my policy premium substantially. I highly recommend Stockwell and Patrick in particular for auto and home insurance coverage.
• LM

  Limary Med

  Dec 1, 2025
  5.0
  Patrick takes his time to listen to your concerns and try his best to get you what you need for your policy. Thank you

Frequently Asked Questions About Stockwell Agency LLC: Allstate Insurance