Business Details
About
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CT-9101443 Hi, I'm Marta. My goal is that you are Completely Satisfied with your insurance. The highest compliment I receive is when a customer recommends my office to their friends and family. You are the reason my Office exists and we THANK YOU!!!We are committed to helping you get your appropriate level of insurance and make it easy to do business with State Farm.Our mission is to help people like you manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Marta Nerin - State Farm Insurance Agent
530 Middlebury Rd, Middlebury, CT
06762, United States
Hours
Reviews
5.0
201 reviews
5 stars
199
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for being helpful, knowledgeable, and responsive, with many customers highlighting specific agents like Billy, Marta, and Jeanette for their exceptional service.
Efficiency
Customers frequently mention quick turnaround times and seamless processes when switching or obtaining insurance, indicating a high level of operational efficiency.
Cost Savings
Numerous reviews emphasize significant savings on insurance premiums, with many customers expressing satisfaction with the competitive rates provided by the agency.
Personal Touch
Clients appreciate the personalized attention and care from agents, who often go above and beyond to address individual needs and concerns.
- ACAmber CalzoneDec 19, 20255.0Always happy with the service received. Most recently worked with Billy - helpful, knowledgeable, communicative, and fast turn around. Thank you!
- AAAnnaDec 9, 20255.0Billy Schultz is wonderful! I'm very happy with my insurance at State farm.
- BWBrittany WelchDec 4, 20255.0My agent Abi made the whole experience so easy and she got me a great rate! I’ll be recommending her to everyone i know ! Thanks again!
- CLcameron lowellDec 3, 20255.0Had a few hiccups from switching my coverage from another agency, but you guys were right on it before customer service even had a chance to intervene! Excellent service :)
- HMHayley MorettiDec 1, 20255.0Abi was wonderful to work with! I could tell she cared a lot about offering me the best coverage for the best price. I look forward to connecting with her in the future.
Frequently Asked Questions About Marta Nerin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Marta Nerin - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted by Marta Nerin - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to log in, and access your billing and payment info.
What are the office hours for Marta Nerin - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays.
Can I manage my insurance policies on the State Farm mobile app?
Yes, the mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What languages are spoken at Marta Nerin - State Farm Insurance Agent?
The office provides services in English, Spanish, Polish, and Portuguese.
How can nearby points of interest help me when visiting Marta Nerin - State Farm Insurance Agent?
Nearby places like Pointe 2 Perfection Dance Studio and Ceviche Latin Kitchen offer recreational and dining options you might explore before or after your visit.
Are there convenient places to eat near Marta Nerin - State Farm Insurance Agent?
Yes, options include Senor Pancho’s Mexican Restaurant and Ceviche Latin Kitchen, both close by for dining before or after your appointment.
What local services are near Marta Nerin - State Farm Insurance Agent that might be useful to customers?
Nearby services include Guiding Light Counseling for mental health, Deborah Tata - Financial Advisor for financial advice, and Westside Cleaners & Tailors for dry cleaning needs.
Who can I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.