CT-19704743 The Craig Tracz Agency's mission is to embody the “Good Neighbor” spirit and take it to heart. By treating every customer as we would want to be treated we build strong customer relationships and help them be prepared for the unexpected and reach their financial goals.
Had to put in my first claim and have to say the process was very smooth and easy.
MG
Michael Graves
May 13, 2025
5.0
Great job responding to my questions.
BW
Brett Wabno
Jan 19, 2023
5.0
Craig and Chris at State Farm in the Guilford,CT office are wonderful people and they get to know each of their customers. From the beginning of receiving a insurance quote all the way through the actual sale, they don't play no games or try to sell you anything that you don't want. There's no surprise fees. You pay what you spoke with them about on the phone. Highly recommend these guys and their office for your future insurance needs!!
AF
Ashley Fernandez
Sep 22, 2021
5.0
Craig was awesome to work with. He was very helpful and updated our policies quickly and easily. He was able to save us a ton on both our home auto policies!
Frequently Asked Questions About Craig Tracz - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Craig Tracz - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Craig Tracz offers free quotes through their website.
Who can I contact if I have questions about billing or payments?
You should contact your State Farm agent. Your agent's phone number and email are available on your bill's details page.
What services can I access using the State Farm mobile app?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Craig Tracz - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Is the Craig Tracz - State Farm Insurance Agency open during holidays?
The office is closed on holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What types of insurance does Craig Tracz offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What payment methods are accepted at Craig Tracz - State Farm Insurance Agent?
Payments can be made via cash, American Express, Discover, Mastercard, and Visa credit cards.
Can I purchase a State Farm insurance policy online without an agent?
No, completing the policy process requires an agent. If you don't have one, an agent will be assigned to you.
How can nearby public transit and local businesses assist customers visiting Craig Tracz - State Farm Insurance Agent?
Nearby places like Shoreline Dental Associates and EBGLO medical spa provide convenient services, and spots like Pasta Avest & Pizzeria offer dining options before or after your visit; local financial services like Summit Investor Coach and Eastern CT Savings Bank can complement your financial planning needs.
Are there local healthcare and wellness facilities near Craig Tracz - State Farm Insurance Agent?
Yes, nearby facilities include Shoreline Dental Associates, Strong Women's Health clinic, and medical spas like EBGLO and Shoreline Body Sculpting, offering convenient options for health and wellness around your insurance visits.
What nearby places can customers visit for automotive needs when coming to Craig Tracz - State Farm Insurance Agent?
Customers can visit local automotive services such as A-1 Complete Auto Care, Jerry's Transmission and Automotive Repair Services, and LifeSafer Ignition Interlock for vehicle repairs, parts, and services.