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WY-425730 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business/Commercial Insurance throughout the Cheyenne and Laramie, WY areas. We strive to provide exceptional service to our valued customers.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Heidi Washburn - State Farm Insurance Agent
519 Main St, Windsor, CO
80550, United States
Hours
Reviews
4.9
65 reviews
5 stars
63
4 stars0
3 stars0
2 stars0
1 star
2
- JPjennifer pokorny3 days ago5.0The office is responsive, personal, and friendly. I called with an issue today. Tanya made some calls and got me the appointment I needed within 10 minutes. She solved my problem stress free for me!
- RHRebecca HowardSep 24, 20255.0We have been so happy with Heidi Washburn's office. Everyone we have talked with has been so warm and helpful! Both Alexis and Tonya were awesome. We saved so much money switching our insurance here when our oldest daughter began driving and we now have even better coverage, along with peace of mind knowing that our agent is local and just a phone call away. Thank you guys for being so accommodating! :) Couldn't recommend them more - FIVE STARS!
- DFDan FredalAug 19, 20251.0I had questions and concerns but when I went into the office the staff was not able to answer my questions. And it turned out I was able to get much lower rates for both my cars and my house. The State Farm web site is very unhelpful. For example I wanted to stop auto payments and was unable to do that. I was sent a link from one of Hedi’s assistants to do this but the link wanted me to agree to a document that I could not access. I have a masters degrees in electrical engineering and the State Farm web site baffled me. I would recommend staying away.
- CBCherrish BeckJul 2, 20255.0Absolutely amazing!! They answer all questions and make you feel like you are truly like family! Such amazing people!
- RERaina EshlemanDec 11, 20245.0Alexis Chadbourne's stellar customer service had me convinced to switch to this agency even before she told me that she was going to save me nearly three hundred dollars on my home in auto policies, and with better coverage too. Alexis was so patient answering all of my questions, helping me understand policy options, was respectful and treated me like I have value as a customer. I was referred to this agency by two other happy customers and now I can see why. Five stars for customer service and cost savings!
Frequently Asked Questions About Heidi Washburn - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Heidi Washburn - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments for my State Farm policy?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent’s phone number and email are available on the details page of your bill.
What types of insurance products does Heidi Washburn - State Farm Insurance Agent offer?
We focus on Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours for Heidi Washburn - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays including Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies through an app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What payment methods are accepted at Heidi Washburn - State Farm Insurance Agent?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Is the office accessible to people with disabilities?
Yes, the office has a wheelchair-accessible entrance to accommodate customers with disabilities.
What can I do nearby before or after visiting Heidi Washburn - State Farm Insurance Agent?
You can visit Bella Salon Windsor for beauty treatments, enjoy a meal at William Oliver's Publick House restaurant, or relax at Windsor Yoga Family, a yoga studio and gym close by.
Are there any nearby services that complement insurance needs near Heidi Washburn - State Farm Insurance Agent?
Yes, nearby mortgage brokers such as Motto Mortgage Innovations and Josh Lyon can assist you with home financing, which complements your homeowners insurance needs.
How can nearby points of interest help customers find Heidi Washburn - State Farm Insurance Agent?
Landmarks like the US Post Office and AEI Studio and Gifts are close to our location at 519 Main St, Windsor, making it easier to find our office during your visit.