I have had an amazing experience here, great customer service and has helped me and my husband immensely.
JS
JANET SALAZAR
Oct 23, 2025
5.0
Always wonderful customer service!
OS
Oscar Sal
Jun 6, 2025
5.0
Thank you guys you are great thank you for the suggestions.
SB
Stacey Bartholomew
Nov 24, 2024
5.0
Working with Sue and her incredible team has been one of the best business relationships I have ever had! They are so prompt, thorough, knowledgeable and kind! I highly recommend them for their personal and professional care!!
Frequently Asked Questions About Sue Ball - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online from Sue Ball - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Sue Ball offers free quotes.
What payment methods are accepted at Sue Ball - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information for my State Farm policy?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
What are the office hours for Sue Ball - State Farm Insurance Agent in Wheat Ridge, CO?
The agent is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM, closed on weekends and listed holidays.
What types of insurance products does Sue Ball - State Farm Insurance Agent offer?
They provide Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I request changes to my insurance coverage online through Sue Ball?
Yes, you can request changes to your coverage online, which will then be forwarded to your agent for processing.
Is it possible to complete the insurance purchase process without an agent at Sue Ball - State Farm?
No, an agent is required. If you don't have one selected, an agent will be assigned to you for all quotes, policies, and accounts.
Are there any nearby dining options I can visit before or after my appointment at Sue Ball - State Farm Insurance Agent?
Yes, nearby options include Luke's, A Steak Place for steakhouse dining, Discovery Tap House for a beer bar experience, and Real Thai Restaurant offering Thai and Asian cuisine.
What nearby medical or health services are close to Sue Ball - State Farm Insurance Agent?
Nearby medical services include Colorado Pain Relief, Colorado Family Clinic, and Ascent Therapy Clinic offering physical and occupational therapy.
If I am visiting Sue Ball - State Farm Insurance Agent, are there any nearby pet care services?
Yes, pet owners can find services nearby such as Doggie Styles Pet Grooming, Linda the Groomer, Clear Creek Animal Hospital, and VCA Animal Hospitals Urgent Care.