The staff is consistently praised for being supportive, responsive, and helpful, with many customers highlighting their prompt communication and willingness to assist.
Professionalism
Customers frequently commend the professionalism and knowledge of the agents, particularly Beth, Richard, and Katelyn, who provide thorough explanations and personalized service.
Competitive Pricing
Many reviews mention the ability to secure lower rates and better coverage compared to previous insurance providers, indicating a strong value proposition.
Long-term Relationships
Numerous customers express satisfaction with long-term relationships, often mentioning years of service and consistent positive experiences.
Mixed Experiences
While most feedback is positive, there are a few negative reviews regarding unprofessional behavior and communication issues, suggesting room for improvement.
DS
Durgesh Singh
Nov 4, 2025
5.0
Very supportive and helpful staff , Appreciate
LT
Lauren Taylor
Oct 22, 2025
5.0
We have been working with Beth and her team for a couple years now and they have been fantastic! They always help me get the lowest rates and are great advisors. They always get back to me in a timely manner! Couldn’t recommend them more!
AC
Audra Carroll
Oct 17, 2025
5.0
I should've switched insurance carriers sooner! They've gone above and beyond answering any questions or resolving any issues. Great experience all around!
PR
patrick romero
Oct 2, 2025
5.0
I would recommend working with this team any day of the week. Thank you for having my back.
JS
Jeremiah Sparks
Oct 1, 2025
5.0
Love these peolpe, been using them for years. Couldn't ask for better place!
Frequently Asked Questions About Beth Bales - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Beth Bales - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
What are the office hours of Beth Bales - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does Beth Bales - State Farm Insurance Agent close for holidays?
Yes, the office is closed on the following holidays: November 27, 2025, December 25, 2025, and January 1, 2026.
What insurance products does Beth Bales provide?
Beth Bales offers Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Can I purchase a policy directly on the website?
Typically you are able to purchase a policy online at the end of the quote process. If not, please contact your selected agent or Customer Care.
What nearby insurance agencies are close to Beth Bales - State Farm Insurance Agent?
Nearby insurance agencies include Colorado Insurance Benefits, State Farm, Jodi Page Insurance Agency, Miok Fowler - State Farm Insurance Agent, and Sunahara Insurance Agency. You can explore these for additional options or complementary services.
Are there local financial services near Beth Bales - State Farm Insurance Agent that customers might use?
Yes, nearby financial services include Metlife Financial Services, Nielson Wealth Management, and Mortgage First, which can assist with financial advising and mortgage needs related to your insurance planning.
What are some nearby places to visit before or after my appointment at Beth Bales - State Farm Insurance Agent?
You might want to visit Surena Persian Cuisine for a meal, Solar Nails for beauty services, or the Dayton Oasis Car Wash for auto care. These nearby spots offer convenient services to complement your visit.