Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
Location
Ken Richards - State Farm Insurance Agent
2107 N 12th St, Grand Junction, CO
81501, United States
Hours
Reviews
4.9
179 reviews
5 stars
172
4 stars2
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive service provided by agents like Jeremy, Ken, and Shelby.
Professionalism
Many reviews highlighted the professionalism and thoroughness of the staff, particularly in handling claims and explaining policies.
Personalized Attention
Clients appreciated the personalized service and attention to their specific insurance needs, making them feel valued and understood.
Efficiency
Numerous customers noted the quick and efficient processes for setting up policies and handling claims.
Long-term Relationships
Many reviews mentioned long-term relationships with the agency, indicating high customer loyalty and satisfaction over the years.
- LALori A2 days ago5.0Loyal customer for many years. Fantastic people to work with.
- TPTammy Patton5 days ago5.0I have been with Ken Richard’s State Farm for well over 10 years I always get a birthday card, Thanksgiving card every year. I have had 2 claims and have been treated like family. They get me back in my car fast and professionally. Thank you Ken Richards
- SRSherry RaffNov 17, 20255.0Jeremy Davis handled our needs very professionally and yet made us comfortable talking to him. Great service and very knowledgeable of Colorado laws!
- HSHouston S.Nov 12, 20255.0Jeremy was quick and very helpful through the process of getting our insurances swapped over.
- KNKennedy NieldNov 10, 20255.0I have been using State Farm for quite some time and they have always been so amazing. Easy to get ahold of, great to talk to and super easy to work with, Jeremy is nothing but amazing. I will always recommend Jeremy at State Farm! 😊
Frequently Asked Questions About Ken Richards - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Ken Richards - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What payment methods are accepted at Ken Richards - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What are the office hours for Ken Richards - State Farm Insurance Agent?
The office is open Monday through Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Can I manage my insurance online through the State Farm mobile app?
Yes, the mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
Is it possible to purchase a policy online at Ken Richards - State Farm Insurance Agent?
Typically you are able to purchase a policy online at the end of the quote process. If this option is not available, please contact your selected agent or Customer Care.
What types of insurance products does Ken Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
How can nearby places like Four Winds Coffee and Tea enhance my visit to Ken Richards - State Farm Insurance Agent?
You might enjoy stopping by Four Winds Coffee and Tea, a nearby cafe and tea room, before or after your visit to relax and refresh.
Are there any nearby health providers near Ken Richards - State Farm Insurance Agent?
Yes, there are several health providers nearby including Dr. April Schulte, My Hearing Centers, and Integrity Hearing Center, which could be convenient if you need medical or hearing services along with your insurance needs.
Is the Community Hospital near Ken Richards - State Farm Insurance Agent useful for emergencies?
Community Hospital is nearby and can be a convenient option for urgent medical care if needed during your visit to the insurance office.