Business Details
About
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CO-560875 Our mission is to be the embodiment of a company that is there for our State Farm customers through avenues of life as they prepare for and recover from everyday risk and plan for their future.
Location
Kreg Kell - State Farm Insurance Agent
6873 Mesa Ridge Pkwy, Fountain, CO
80817, United States
Hours
Reviews
4.8
440 reviews
5 stars
413
4 stars5
3 stars2
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of agents like Kevin, Malachi, and Loryann.
Efficiency
Many reviews highlighted the prompt and efficient service provided, with quick responses and seamless processes for setting up or switching insurance.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to State Farm, often while receiving better coverage.
Professionalism
The office was noted for its professionalism, with agents taking the time to explain policies and ensure customers understood their options.
Mixed Experiences
While most feedback was positive, some customers expressed dissatisfaction with unexpected rate increases and issues with communication.
- NNNo Ne3 days ago5.0Page thank you for making our Friday so much fun. Your professionalism and proficiency is impeccable. You made getting added to insurance so quick and easy. Your entire office is amazing
- BJBrigitte Juroska3 days ago5.0Loryann, Paige, Rory, and Kevin help me out whenever I come in. Glad to have such a nice office to go to!
- SVSelena VelasquezNov 13, 20255.0Worked with Rory and he helped me get a way better coverage than what I was getting while saving me money! I will definitely be recommending!
- CTChris TaylorNov 12, 20255.0Kevin did a fantastic job with getting my new auto policy. He was extremely helpful and professional. I couldn’t be happier with the experience.
- MSMartin SalinasNov 9, 20255.0Diana and I have had the best customer service experience with Loryann Karuhadet and others. We have not had this kind of experience since before John Youngdahl passed away.
Frequently Asked Questions About Kreg Kell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kreg Kell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kreg Kell - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Kreg Kell - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 1:00 PM and 2:00 PM to 5:00 PM, and Friday from 9:00 AM to 1:00 PM and 2:00 PM to 4:00 PM. The office is closed on weekends and specified holidays.
Can I save my insurance quote online to finish later?
Yes, you can save your quote online and will receive an email with a link to continue the application process later.
What nearby restaurants can I visit around Kreg Kell - State Farm Insurance Agent?
Nearby dining options include Buffalo Wild Wings, Dragon King Chinese Restaurant, Olde World Bagel, Subway, and Pizza Hut, perfect for a meal before or after your visit.
Are there convenient banking and financial services near Kreg Kell - State Farm Insurance Agent?
Yes, U.S. Bank, US Bank, U.S. Bank ATM, Coinme currency exchange, and Western Union money transfer services are nearby for your banking needs.
What other useful nearby services are available around Kreg Kell - State Farm Insurance Agent?
You can find The UPS Store for printing and shipping, Shred Nations for shredding services, O'Reilly Auto Parts for automotive needs, and Fantastic Sams for hair and beauty services nearby.