Customers consistently praised the friendly, knowledgeable, and responsive staff, particularly highlighting Beau and Jamie for their exceptional service.
Professionalism
The team demonstrated high levels of professionalism, with many reviews noting their thorough explanations and commitment to understanding customer needs.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to this agency, often highlighting the competitive rates offered.
Personalized Attention
Clients appreciated the personalized care they received, feeling valued and understood rather than just being a policy number.
Mixed Experiences
While many reviews were positive, a few customers reported issues with billing and communication, indicating some inconsistency in service.
BH
Brendon Howard
6 days ago
5.0
Very helpful and wiling to spend the time to answer all my questions and tailor my policy to suit my needs.
HA
Heidi Attrell
Nov 7, 2025
5.0
Carson helped me bundle my auto and home insurance. My coverage is better and is costing me less. The process was easy. Thanks, Carson!!
KH
Kevin Heinz
Nov 7, 2025
5.0
Aubri Stinnett, the Office Manager, did a fabulous job
LH
Logan Holly
Nov 6, 2025
5.0
Kyra Johnson made my experience with State Farm amazing!! She was very easy to work with and great at giving me different options for life insurance polices quickly. She listened to my needs and helped me get the best policy to fit the criteria given to her! I was very pleased with her and I couldn’t have asked for a better person to work with!
Thank you Kyra J!
RR
Robert
Oct 30, 2025
5.0
This place is very cozy and staffed with very kind and knowledgeable people.
Frequently Asked Questions About Jamie Russell-Hill - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote from Jamie Russell-Hill's office?
No, Jamie Russell-Hill - State Farm Insurance Agent offers free quotes for insurance.
What payment methods are accepted at Jamie Russell-Hill - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment details.
What types of insurance products does Jamie Russell-Hill offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the business hours for Jamie Russell-Hill - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Jamie Russell-Hill - State Farm Insurance Agent located?
The office is located at 115 E Harmony Rd, Suite 210, Fort Collins, CO 80525, USA.
What services can I obtain from Jamie Russell-Hill - State Farm Insurance Agent?
Services include Insurance, Financial Services, Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
Are there any nearby shopping or dining options close to Jamie Russell-Hill's office?
Yes, nearby you can visit Top Dollar Gold for shopping and Buffalo Wild Wings for dining.
Which nearby health and wellness centers could I visit near the insurance office?
Nearby options include Colorado Physical Therapy Specialists, Colorado In Motion, and Mountain Valley Family Chiropractic.
Can I visit nearby convenience stores or gas stations when coming to Jamie Russell-Hill - State Farm Insurance Agent?
Yes, nearby convenience stores and gas stations include Schrader's Country Store, Shell, and Loaf N Jug, useful for quick stops before or after your visit.