Customer service is a priority at our agency in Durango and we understand the need to help insure what matters most. I’m passionate about helping others because I look forward to helping protect what’s most important to you – your family, home, car and more.
I’d leave a zero if I could, the worse ins. Company we have ever dealt with. Very condescending the customer service is the worse. Spent $2,000 and 2 months trying to please All State and received no help from this office.
ST
Sandra Tischaefer
Oct 8, 2025
5.0
Prompt, Professional service. We gained insurance within 24 hours, paid online with ease!
JW
jay winkler
May 8, 2024
1.0
These folks sold me a homeowners policy they knew was not legal. They lied about legal papers. They fraudulently said there was inspections on my home that they never did. When calling the owner about this, she cursed me out threatening me, and hung up. Allstate corporate has been brought in for fraudulently pushing insurance papers.
LB
Liz Buras
Nov 5, 2019
1.0
Poor customer service and communication. I'm shopping my policy around after 30 years with Allstate. If you sign up with Allstate, be aware that all you are is a number to them, and that they don't really care whether they keep your business or not. Chances are you will never talk to the actual agent--Marcus Muldez (I never have in over 2 years with this agency). This is a big change from the way Allstate used to be.
Frequently Asked Questions About Marcus Muldez: Allstate Insurance
What are the regular business hours for Marcus Muldez: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 7:30 PM and on Saturdays from 12:00 PM to 3:00 PM. It is closed on Sundays.
Where is Marcus Muldez: Allstate Insurance located?
The agency is located at 3750 Main Ave, Ste 4, Durango, CO 81301, USA.
What types of insurance does Marcus Muldez: Allstate Insurance offer?
They offer auto, home, life, motorcycle, renters, boat, and property insurance as well as other insurance consulting services.
How can I contact Marcus Muldez: Allstate Insurance?
You can contact them by phone at +1 970-510-7121 or by email at muldezm@allstate.com.
Can I book an appointment online with Marcus Muldez: Allstate Insurance?
Yes, online appointments are available through their website's reservation page.
What languages are spoken at Marcus Muldez: Allstate Insurance?
Services are offered in English.
What nearby places can I visit when I come to Marcus Muldez: Allstate Insurance?
Nearby you can visit several wellness centers like Points Unknown, Acupuncture and Oriental Medicine, or enjoy a session at Salt 360 Float Studio for relaxation.
Are there any nearby health and medical facilities around Marcus Muldez: Allstate Insurance?
Yes, rivergate Natural Healthcare & Acupuncture, Vertical Chiropractic, and Sonas Integrative Medical Center are located close by for holistic and medical care.
What lodging options are nearby for out-of-town clients visiting Marcus Muldez: Allstate Insurance?
Nearby hotels include Hampton by Hilton and Hampton Inn Durango, offering convenient accommodations for visitors.
What recreational activities or attractions are accessible near Marcus Muldez: Allstate Insurance?
Visitors can explore Purgatory Ski Resort for skiing or enjoy outdoor gear shopping at Durango Outdoor Exchange, both located nearby.