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CO-471305 Randy Bales State Farm Insurance Agency supports the neighborhoods it serves and where our associates call home. We are helping to building safer, stronger, and better-informed communities. Our office is knowledgeable in Auto, Homeowners, Homeowners Association, Life & Health, and Business insurance. We strive to protect what you value most!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Randy Bales - State Farm Insurance Agent
6452 S. Quebec Street, Centennial, CO
80111, United States
Hours
Reviews
4.9
339 reviews
5 stars
331
4 stars0
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for being friendly, responsive, and knowledgeable, with many customers highlighting individual agents like Diana, Terrie, and Katie for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient handling of their insurance needs, including policy changes and claims, often receiving timely responses and resolutions.
Expertise
The staff demonstrates a strong understanding of insurance products and processes, providing thorough explanations and tailored solutions to meet customer needs.
Positive Experiences
Overall, customers express high satisfaction with their experiences, recommending the agency for its supportive and attentive service.
Claims Issues
A few reviews indicate dissatisfaction with the claims process, suggesting that some customers feel unsupported during claims disputes.
- DPDennis PopulorumDec 30, 20255.0This office always treats us like family.
- CWCarol WilliamsDec 11, 20255.0Best team ever. Very responsive.
- JRJeff RoskellNov 17, 20255.0Needed some quick insurance today for a car and Abigail M Butler-Berven came through for me :) great service
- RHRichard HollingworthOct 8, 20255.0Worked with Nate to get our Overland Truck covered. It’s an unusual truck and needed some complex underwriting. However, they got it covered with a fantastic policy all the while with seamless communication. Highly recommend this friendly, family focused but knowledgeable State Farm agent. Thanks Nate for all your hard work.
- MSMark SmithSep 5, 20255.0Abigail is amazing - helped me with a massive snafu from our mortgage servicer failing to remit the annual premium for our homeowners that would have left us without coverage. Went above and beyond in ensuring that we remained covered!
Frequently Asked Questions About Randy Bales - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Randy Bales - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact for questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. The agent's phone number and email are available on the bill details page.
What services can I access using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Randy Bales - State Farm Insurance Agent?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of Randy Bales - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays and major holidays like Thanksgiving, Christmas, and New Year's Day.
What types of insurance does Randy Bales - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Where is Randy Bales - State Farm Insurance Agent located?
The agency is located at 6452 S. Quebec Street, BLDG #5, Centennial, CO 80111, USA.
What payment methods are accepted at Randy Bales - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Randy Bales - State Farm Insurance Agent?
No, appointments are not required, though online appointments are available and onsite services are offered.
What are some nearby places of interest around Randy Bales - State Farm Insurance Agent?
Nearby you can find Farmers Insurance for additional insurance services, Gentle Chiropractic Care for health needs, and Salba Smart tea room if you want to relax before or after your visit.
How can nearby Farmers Insurance help customers visiting Randy Bales - State Farm Insurance Agent?
Farmers Insurance is another local insurance agency nearby, so customers can compare policies or seek additional insurance advice while visiting the area.
What health services are available near Randy Bales - State Farm Insurance Agent?
Gentle Chiropractic Care and Healing for the Advanced Soul provide chiropractic and holistic health services nearby for customers who may want wellness services during their visit.
Are there any good places to relax or shop near Randy Bales - State Farm Insurance Agent?
Yes, Salba Smart offers shopping and a tea room, which is a nice spot to relax before or after your insurance visit.