Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
CO-562241 The mission of our office is to help our customers manage the risks of everyday life, recover from the unexpected and realize their dreams by being the first choice for all of their Colorado insurance needs. We focus on Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Renters Insurance, Condo Insurance, and Business Insurance throughout all of Colorado. We provide services in the cities of Boulder, Lafayette, Lyons, Louisville, Superior, Longmont, Broomfield, and Nederland.
Location
Robert Erben - State Farm Insurance Agent
2342 Broadway St, Boulder, CO
80304, United States
Hours
Reviews
5.0
264 reviews
5 stars
260
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents like Josette, Zach, and James, highlighting their responsiveness, knowledge, and willingness to help.
Agent Expertise
Many reviews noted the agents' expertise in navigating insurance options, with specific mentions of agents like Brian, Denisse, and Camila who provided thorough explanations and tailored solutions.
Efficiency
Several customers appreciated the quick and efficient service, with agents often resolving issues and securing policies in a timely manner.
Personal Touch
Clients valued the personal touch in interactions, often mentioning the comfort of speaking directly with agents rather than automated systems, which enhanced their overall experience.
Cost Savings
Numerous reviews highlighted significant cost savings achieved through the agency, with agents actively working to find better coverage at lower rates.
- TDTroy Denison2 days ago5.0Have been using them for my insurances for over a year. Everyone is extremely polite and actively seeks to solve any issues or answer and. Questions I have ever had. If your looking for insurance at an affordable price this is the agent for you. PS they are also dog friendly.
- MSMarianne Shiple2 days ago5.0Jill is super responsive and very friendly to work with!
- LCLucas Calixto4 days ago5.0Denisse is the best! I love how much knowlege she has and how much she give her best to all clients!!!!!
- KDKárita Camila Dias5 days ago5.0It’s rare to find someone who truly cares about their clients, but Denisse went above and beyond from start to finish. I feel confident and well-protected thanks to her guidance. Highly recommend to anyone looking for trustworthy, efficient, and friendly service!
- RFRob FisherOct 23, 20255.0Josette at Robert Erben is fantastic. She has done an excellent job of straightening things out, following up, and keeping us informed. Very rare these days to find such good care!
Frequently Asked Questions About Robert Erben - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an online insurance quote at Robert Erben - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What types of insurance does Robert Erben - State Farm Insurance Agent offer?
We provide Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Renters Insurance, Condo Insurance, and Business Insurance throughout Colorado.
What are the office hours for Robert Erben - State Farm Insurance Agent?
The office is open Monday through Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 4:30 PM. It is closed on weekends and certain holidays.
Can I purchase a policy or make changes to my coverage online?
Typically, you can purchase a policy online at the end of the quote process and request coverage changes online; these will be forwarded to your agent for processing.
What payment methods are accepted at this State Farm office?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What nearby places can help me find Robert Erben - State Farm Insurance Agent in Boulder?
Our office is located near several real estate agencies like Slifer Smith & Frampton Real Estate and Colorado Landmark Realtors, as well as health services such as Inner Power Reiki and BlissWorks Physical Therapy.
Are there wellness centers near Robert Erben - State Farm Insurance Agent I can visit before or after my appointment?
Yes, nearby wellness centers include Boulder Cranial Sacral LLC for massage therapy, Healing Vibes spa, and Embody Life yoga studio and gym, great for relaxation and health.
Can I visit nearby community organizations when I come to the State Farm office?
Absolutely, you can visit El Centro Amistad, a local community service organization nearby, to engage with local programs and activities.