Thep Simaly: Allstate Insurance

Reviews

• NF

  Nelson Fong

  Nov 18, 2025
  5.0
  I had an amazing experience at this location in Vacaville! The staff was incredibly friendly, knowledgeable, and made the entire process of getting insurance simple and stress-free. They took the time to explain everything clearly and helped me find exactly what I needed without any hassle. Their office is in a very nice and convenient location, which made stopping by quick and easy. Overall, I couldn’t be happier with the service I received. Highly recommend them to anyone looking for a smooth, easy insurance experience!
• SN

  Shonna Nederhouser

  Oct 22, 2025
  1.0
  I wasted a week trying to get new home owners insurance here, being told my area was covered and it would be 1/3 of what I am paying! Accepted, gave payment details, switched my vehicle too so that I got a bundled discount etc. then got a TEXT saying that they actually don’t cover my area and go to Ca insurance for high risk. I’m not in a high risk area and am with another agency currently. I’m really upset because now I have vehicle insurance with Allstate and lost my bundle discount with my homeowners insurance company. I just had spinal surgery and am not working, so that savings they offered was really important. I never got a call or email explaining the bait & switch. This experience really left a bad impression when it’s already difficult to get quotes but I will be continuing to search.
• EM

  Edison Manimbao

  Oct 14, 2025
  5.0
  Very nice and polite agents,and cheaper than State Farm,highly recommended.
• LN

  Leslie Nelson

  Oct 13, 2025
  5.0
  Hands down, the best agent that I have ever worked with! So responsive, knowledgeable and genuinely cares about clients! When my car was hit, Thep actually called me before I even had the chance to call him—he heard what happened from my best friend (who originally referred me). I was in tears and had no idea what to do, but he calmly walked me through every step and made the whole situation so much easier to handle. Truly the kind of support you hope for when things go wrong!

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