Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
CA-0F17213 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Reina Mendoza - State Farm Insurance Agent
2140 Artesia Blvd, Torrance, CA
90504, United States
Hours
Reviews
4.9
154 reviews
5 stars
150
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the staff, particularly highlighting Angel and Esmeralda for their exceptional service.
Clarity and Support
Many reviews noted the staff's ability to explain insurance options clearly and patiently, making the process easy to understand for clients.
Efficiency
Customers appreciated the quick and smooth process of obtaining quotes and assistance, often mentioning how the staff made the experience stress-free.
Knowledgeable Staff
Reviewers frequently commented on the staff's knowledge and expertise in insurance, which helped them feel confident in their coverage choices.
Positive Recommendations
Numerous customers expressed their willingness to recommend the office to others, citing their overall satisfaction with the service received.
- YByadira Briseno5 days ago5.0I had an excellent experience working with Mayra. Mayra was knowledgeable, responsive, and walked me through every step of the insurance process with clarity. Her customer service exceeded my expectations, and I truly appreciate her support.
- WFWendy Fitzgerald5 days ago5.0Superior service all around. Esmeralda is a true gem. These people are true professionals, promptly communicating, throughly explaining and deftly problem-solving as they go.
- CACris AlehNov 17, 20255.0Angel from Reina Mendoza’s State Farm office gave me a call and broke everything down in a really clear, no-nonsense way. Super helpful and straightforward—made the whole insurance talk way easier than I expected
- JCJimmy CastroNov 16, 20255.0I had a great experience with Reina Mendoza State Farm, everyone I spoke to was very polite, angel was the cold caller who helped me get my quote!
- SMSamuel MercadoOct 31, 20255.0Angel from Reina Mendoza’s State Farm office called and made the experience really pleasant. They were were helpful and able to answer all my questions regarding auto insurance policies. Would recommend to someone looking to be informed!!
Frequently Asked Questions About Reina Mendoza - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
Are you available on weekends?
We are available on Saturdays by appointment only.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you can receive a free insurance quote online without any payment.
What payment methods are accepted?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent whose phone number and email can be found on your bill's details page.
What services are available through the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically includes towing to the nearest repair facility, delivery of gas, oil, battery, or tires, and locksmith or mechanical services for up to one hour.
Are you available on weekends?
We are open on Saturdays by appointment only and closed on Sundays.
What are the regular business hours?
Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on weekends and holidays.
Which nearby places can I visit before or after my insurance appointment?
You can visit Zen's Tea House for a relaxing tea or smoothie, or enjoy a meal at Curryfornia or Sushi Yoshi, all conveniently close by.
Are there any shopping or gift shops near the insurance office?
Highlow Gift Shop and Bloom De Fleurs flower and gift shop are nearby if you want to pick up a gift or something special.
What beauty or spa services are available near the office?
Lee Pretty Hair, Delwee Barber Shop, and Majestic Hair & Nails Spa offer beauty and spa services close to the insurance location.