Business Details
About
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CA-0D85939 My Team and I operate on integrity and intention as our roadmap. Our vision is to be insurance professionals whose actions are driven by keeping the customers' interest as our ONLY goal. We expect our business to be comprised of customers who see my office as THE ONLY choice for all their insurance needs. We thank you for the privilege of being your agent.
Location
Julie Ngo - State Farm Insurance Agent
41881 5th St, Temecula, CA
92590, United States
Hours
Reviews
4.9
209 reviews
5 stars
204
4 stars2
3 stars1
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team consistently provides exceptional, friendly, and professional service, making clients feel valued and supported.
Responsiveness
Customers appreciate the promptness and efficiency in handling inquiries and claims, often receiving immediate assistance.
Knowledgeable Staff
Agents are noted for their expertise and ability to explain complex insurance options clearly, ensuring clients understand their policies.
Long-term Relationships
Many clients have been with the agency for years, highlighting trust and satisfaction with the service provided.
Community Engagement
Julie Ngo and her team are recognized for their involvement in the community and commitment to serving clients beyond just business.
- SLSusan Lehner6 days ago5.0I’ve had great experiences with Julie and her staff. They are always helpful when I call. The staff is always happy to help and answer my questions. It’s been a pleasure to work with them.
- COCarl OlafsonNov 14, 20255.0Julie Ngo State Farm is a pleasure to work with. She also goes the extra mile as a member of Rose Again Foundation supporting foster and emancipated youth in the Temecula area. You want a person that cares and is tied to the community? Look no further than Julie Ngo State Farm.
- GBGloria BatchelorOct 29, 20255.0We’ve Been with them for years…. Have never been disappointed. They are a fantastic team. This last go around Roberto took great care of us and gave us Excellent customer service . Can’t say enough how awesome this group is.
- CScurt stikaOct 22, 20255.0Very Professional and personable, I highly recommend them for helping me with my insurance needs.
- JJJohnOct 15, 20255.0Very helpful for my home and auto insurance
Frequently Asked Questions About Julie Ngo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Julie Ngo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
What services can I access on the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What coverage does Emergency Roadside Service include?
It typically covers towing, delivery of gas, oil, battery, or tires, locksmith services up to one hour, and mechanical labor for select services.
What are the office hours for Julie Ngo - State Farm Insurance Agent?
The office is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
What payment methods does Julie Ngo - State Farm Insurance Agent accept?
They accept cash, American Express, Visa, Mastercard, and Discover credit cards.
What types of insurance can I get at Julie Ngo - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Are there any places to eat near Julie Ngo - State Farm Insurance Agent?
Yes, you can visit Two Travelers Wine Bar and Merchant for drinks, The Goat & Vine gastropub, Palumbo's Ristorante for Italian cuisine, or The Old Town Deli Temecula for sandwiches and coffee.
Where can I get beauty and spa services near Julie Ngo - State Farm Insurance Agent?
Nearby salons and spas include Salon Sapphire, Flawless on Fifth, Denni Silva Skin Specialist, HEBE Aesthetics, Looks That Kill, Lauren Slays Hair, and Modern Mamacita Cosmetic Tattoo.
Are there any financial or legal services close to Julie Ngo - State Farm Insurance Agent?
Yes, Vintage Mortgage Firm offers mortgage and financial services, DeCosimo Law and Fabozzi & Miller, APC provide legal services.