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Details
- Wheelchair accessible entranceAvailable
Location
Bo Mekpongsatorn - State Farm Insurance Agent
13251 Ventura Blvd, Studio City, CA
91604, United States
Hours
Reviews
5.0
313 reviews
5 stars
309
4 stars1
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, particularly highlighting agents like Wendy, Edgar, and Bo.
Communication
Many reviews noted the team's commitment to regular communication, quick responses, and thorough explanations of insurance options.
Efficiency
Clients appreciated the fast and efficient service provided, with several mentioning how quickly their insurance needs were addressed and policies set up.
Knowledgeable Staff
The agents were frequently described as knowledgeable and helpful, providing valuable insights and guidance tailored to individual customer needs.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency for its exceptional service and support.
- ARAnthony RamirezNov 10, 20255.0I was referred to Wendy by a friend, she was super helpful and helped me find the best quote. Highly recommend working with her!!
- HFHeriberto FloresOct 16, 20255.0They were very professional, very fast answers. I’m very happy.
- SCSolana CampbellOct 15, 20255.0I LOVE the team here at State Farm! This office is especially competent & easy to communicate with, which makes things WAY better :) From the start, they followed up via text & were super easy to interact with/helped build me an insurance plan that met all my needs & was in my budget! Since then, they’ve had a commitment to regular communication & always giving me a heads up with any changes. The whole team works well together to make my customer experience ideal!
- FFFlores FamilyOct 9, 20255.0Very quick and professional service from start to finish! Wendy stayed in touch and answered all questions I had. Just expect to wait the 3 days for it to be effective but honestly it is worth it because they're nowhere near as pricey as other auto insurance quotes we've received. No renter's insurance option available but nowadays those are easy to find and budget friendly.
- ZZZHSep 26, 20255.0The team that works with Bo are highly efficient and are great at communicating in order to address your needs. I frequently have had the pleasure of speaking with Amy regarding my insurance plan and needs. She is really kind, helpful, and quick ! I feel comfortable communicating any questions or concerns, knowing that they will give me the best support.
Frequently Asked Questions About Bo Mekpongsatorn - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Bo Mekpongsatorn - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Bo Mekpongsatorn - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
You can access your billing and payment information using the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are on your bill's details page.
What services are available on the State Farm mobile app?
The mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and mechanical labor for some services.
What are the office hours for Bo Mekpongsatorn - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Which nearby beauty salons can customers visit near Bo Mekpongsatorn - State Farm Insurance Agent?
Nearby beauty salons include V Hair Design, Le Beauty By K, and INAYA Beauty Salon, ideal for a pampering session before or after your visit.
Are there any nearby financial or legal service providers near Bo Mekpongsatorn - State Farm Insurance Agent?
Yes, nearby services include Entertaining Taxes for accounting, Easy Legal for legal services, and Law Offices of Blank and Associates for legal assistance.
What local places can I explore near Bo Mekpongsatorn - State Farm Insurance Agent?
You can check out Ole Tapas Bar for wine, The Bellwether restaurant, or visit the nearby gym The Workout Revolution for fitness.