Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0754521 To assist our State Farm customers with protecting their future with warm personalized good neighbor service. We are patient, friendly & we have positive attitudes. We offer remarkable customer service, and contact with our team will be the highlight of your day. We enjoy what we do & look forward to building a relationship with you. We build our business from happy customers who refer us.
Location
Kirk Baker - State Farm Insurance Agent
28212 Kelly Johnson Pkwy, Santa Clarita, CA
91355, United States
Hours
Reviews
5.0
618 reviews
5 stars
615
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by the staff, highlighting their professionalism, patience, and willingness to help.
Knowledgeable Staff
Many reviews emphasized the expertise and knowledge of agents like Alexei, Ty, and Kelani, who effectively guided customers through insurance options and policies.
Efficiency
Numerous customers noted the quick and efficient service they received, with many expressing satisfaction in how swiftly their inquiries and needs were addressed.
Positive Experiences
Overall, customers reported positive experiences with the agency, often mentioning a sense of care and personal attention from the staff.
- DMDara McHenry5 days ago5.0Kelani is consistently kind, helpful, and attentive. She always makes sure everything gets taken care of, and we truly appreciate her dedication and support.
- TFTwo Fore5 days ago5.0I’m thrilled to share how Ty, my State Farm auto insurance agent, turned a stressful situation into a seamless, money-saving experience. Here’s why Ty deserves every bit of praise: Ty stands out for his patience and attentiveness. He walked me through each step with clarity, never rushing me or making me feel ignorant about the process. He is extremely knowledgeable, explaining policy details, potential savings, and the implications of cancelling my previous policy in a way that was easy to understand. What impressed me most was his hands-on support: Ty didn’t just guide me; he actually called Progressive with me to help cancel my outrageously high policy. That level of involvement is rare and incredibly reassuring. Thanks to Ty, I transitioned from Progressive to State Farm and saved almost $100 on my monthly car insurance bill. Overall, his excellent customer service made me realize I didn’t need to shop around further after the time, effort, and exceptional care he provided; his service alone convinced me that State Farm is the right long-term choice. Result: Substantial monthly savings, a smoother policy transition with direct assistance, and confidence in being a State Farm customer for years to come. Recommendation: If you’re looking for an agent who is patient, knowledgeable, genuinely helpful, and willing to go the extra mile (even dialing in with another insurer on your behalf), Ty is the one. He rocks, and I’m grateful to have him on the other end of the line when I needed it most. Thank you, Ty, for turning a tricky insurance change into a positive, cost-saving experience. We’re excited to stay with State Farm for a long time because of you.
- RMRay MataNov 20, 20255.0Greattttt
- AAAsheNov 18, 20255.0I got on a call with Elvis Parra to go over car insurance options. He was super helpful and patient with walking me through all the different coverages. He was super informative in getting exactly what my family needed and got everything processed swiftly. Highly recommend!
- CMCynthia MarezOct 30, 20255.0Definitely would recommend Elvis Parra as the man to go to when seeking and purchasing insurance policies.. I was impressed by his professionalism. He displayed strong confidence in State Farm. And that gave me some confidence and sense of security in purchasing the policy with them.. He had quick and accurate responses to all my inquiries and needs regarding the policy which had me lock in without a doubt to choose State Farm..
Frequently Asked Questions About Kirk Baker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online quote at Kirk Baker - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted by Kirk Baker - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment details through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your State Farm agent whose phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services, and mechanical labor for select services.
What are the office hours for Kirk Baker - State Farm Insurance Agent?
The office is open Monday to Friday, from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
Which nearby medical professionals can customers visit before or after their insurance appointment?
Nearby professionals include Dr. Peter K. Elloway, DDS, Hemwall Center for Orthopedic Regenerative Medicine, and Dr. Anthony Cha, among others.
Are there legal service offices close to Kirk Baker - State Farm Insurance Agent for related consultations?
Yes, nearby legal service offices include CaMu Document Services Inc. - Living Trust, Law Offices of Bill J. Thompson, and McNamara Law Firm.
What financial advising services are available near the State Farm office?
Customers can visit Eagle Retirement Plans and Ullman Investment for financial advising near Kirk Baker - State Farm Insurance Agent.